# Admin - You cannot authorize the app

**URL:** <https://devforum.zoom.us/t/admin-you-cannot-authorize-the-app/50701>\
**Category:** API and Webhooks\
**Created:** [May 20, 2021, 5:14pm UTC](https://devforum.zoom.us/t/admin-you-cannot-authorize-the-app/50701 "2021-05-20T17:14:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![KCRAR](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kcrar/32/27356_2.png) [@KCRAR](https://devforum.zoom.us/u/KCRAR)\
**Post date:** [May 20, 2021, 5:14pm UTC](https://devforum.zoom.us/t/admin-you-cannot-authorize-the-app/50701/1 "2021-05-20T17:14:48Z")

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## Using this template helps us debug your issues more effectively 🙂

**Description**  
I am Admin and I do think I have all the scopes I need for my App. These are my settings for my App. KCRAR -Intent to publish: No – Account-level app – OAuth app.

**Error**  
You cannot authorize the app

You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again.

- View and manage sub account’s user webinars
- View sub account’s Dashboard data
- View and manage sub accounts
- View and manage sub account’s billing information
- View and manage sub account’s user recordings
- View and manage sub account’s user information
- View and manage sub account’s user meetings

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

**Which Endpoint/s?**  
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body
2. See error

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
Add any other context about the problem here.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [May 21, 2021, 5:52pm UTC](https://devforum.zoom.us/t/admin-you-cannot-authorize-the-app/50701/2 "2021-05-21T17:52:31Z")

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Hi @KCRAR,

Thanks for reaching out about this.

In taking a quick look at these scopes, I believe the issue is that you’re an admin, but you’re not an account _owner_. I believe that you need to be an account owner in order to install an app with scopes that will manage sub accounts.

Let me know if this helps to clarify, or if you have additional questions.

Thanks!  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 21, 2021, 3:53am UTC](https://devforum.zoom.us/t/admin-you-cannot-authorize-the-app/50701/3 "2021-06-21T03:53:14Z")

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Closed on June 21, 2021, 3:53am UTC

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