# Allow external users (hosts) to start meeting using webSDK

**URL:** <https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272>\
**Category:** Web\
**Created:** [April 5, 2024, 6:27am UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272 "2024-04-05T06:27:43Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![prathmesh\_patil](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/prathmesh_patil/32/54805_2.png) [@prathmesh\_patil](https://devforum.zoom.us/u/prathmesh_patil)\
**Post date:** [April 5, 2024, 6:27am UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/1 "2024-04-05T06:27:43Z")

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My use case is somewhat similar to the one described in this post - ([Start a meeting on behalf of a user - Web SDK with OAuth](https://devforum.zoom.us/t/start-a-meeting-on-behalf-of-a-user-web-sdk-with-oauth/27245)). Users on our website authorize our Zoom app and generate an OAuth token. Users can schedule a meeting from our website using this token.

We want our users to join meetings using webSDK (under our own website domain), but as per the answer given by @tommy - [Start a meeting on behalf of a user - Web SDK with OAuth - #2 by tommy](https://devforum.zoom.us/t/start-a-meeting-on-behalf-of-a-user-web-sdk-with-oauth/27245/2), external users cannot start the meeting using webSDK, despite the meeting is created by themselve. In our case, it’s not a good solution to add every users account as a child account under our application account. Is there any update on this feature?

Can authorized users of our application start their own meetings using WebSDK, provided they are not a child account of our dev app account?

If not, then what might the best solution for our use case?

@tommy @donte.zoom @chunsiong.zoom Could you please help me regarding this issue?

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [April 5, 2024, 5:44pm UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/2 "2024-04-05T17:44:22Z")

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@prathmesh_patil ,

Yes, this workflow is possible, but your app will have to be reviewed and published. For this, see the below links:

## Start meetings and webinars with a Zoom user’s ZAK token

> **[Meeting SDK Auth](https://developers.zoom.us/docs/meeting-sdk/auth/#start-meetings-and-webinars-with-a-zoom-users-zak-token)**
>
> The Zoom Developer Platform is an open platform that allows third-party developers to build applications and integrations upon Zoom’s video-first unified communications platform.

## Preparing your Meeting SDK app for review

[https://developers.zoom.us/blog/prepare-meeting-sdk-app-for-review/](https://developers.zoom.us/blog/prepare-meeting-sdk-app-for-review/)

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**Author:** ![yash\_bhavi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yash_bhavi/32/54969_2.png) [@yash\_bhavi](https://devforum.zoom.us/u/yash_bhavi)\
**Post date:** [April 25, 2024, 3:17pm UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/3 "2024-04-25T15:17:50Z")

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Hi @donte.zoom,

Prathmesh and I are both on the same team, working on building our product. We recently submitted our app for Marketplace approval, and the Approval Team successfully connected their personal Zoom account (an external Zoom account) and scheduled a meeting. However, when they attempted to join the meeting, they encountered an error:

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/5/c50ef4a55866e1f1b02e524f0e6ea11683e8c9ef.png)

 ![Screenshot 2024-03-29 102035](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/f/0/f0e6f36e336432ea7e461ba192ab71cd7a9aadd3.png)

To address this issue, we had a meeting with the Marketplace Approval Team, and they provided us with a “Beta URL” for two days to debug the error. With the Beta URL, we attempted debugging with our personal Zoom accounts. We were able to authorize our personal Zoom accounts using the Beta URL, but unfortunately, we encountered the same error when we tried to “start” the meeting as a host using MeetingSDK/WebSDK. Despite our efforts to debug and following the Zoom MeetingSDK documentation and the Zoom developer forum for potential solutions, the issue persists.

 ![Screenshot (209)](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/7/172b5ca426e069abeb73d2416ffed13623b461e1.png)

 ![Screenshot (210)](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/0/00c79c4a7bd392050423e1921a7e7cec7296bcea.png)

 ![Screenshot (211)](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/c/cca829d24639d5377b239c301a305f5be7d8e953.png)

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<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [April 25, 2024, 4:01pm UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/4 "2024-04-25T16:01:30Z")

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@donte.zoom The problem we are having here is we have whitelisted accounts we use for testing and are getting the same error, which should not be the case. We also provided them with a Authorization URL and users who install with that are also not able to start meetings

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [May 3, 2024, 12:31pm UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/5 "2024-05-03T12:31:56Z")

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Thanks for tagging me @kwaku.nyante , has this issue been successfully resolved, or is further support still required?

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [May 6, 2024, 10:19am UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/6 "2024-05-06T10:19:24Z")

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@donte.zoom not that I know of to be honest.

Regards, Kwaku

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**Author:** ![yash\_bhavi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yash_bhavi/32/54969_2.png) [@yash\_bhavi](https://devforum.zoom.us/u/yash_bhavi)\
**Post date:** [May 6, 2024, 11:05am UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/7 "2024-05-06T11:05:21Z")

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Hi @donte.zoom @kwaku.nyante ,  
The issue remains unresolved, and we are awaiting for your response.

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<div class="post-metadata">

**Author:** ![yash\_bhavi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yash_bhavi/32/54969_2.png) [@yash\_bhavi](https://devforum.zoom.us/u/yash_bhavi)\
**Post date:** [May 13, 2024, 11:00am UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/8 "2024-05-13T11:00:56Z")

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Hi @kwaku.nyante @donte.zoom Is this issue resolved, we are awaiting for your response.

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [May 13, 2024, 1:09pm UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/9 "2024-05-13T13:09:05Z")

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@MaxM

I was wondering if you could help provide some insight here

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<div class="post-metadata">

**Author:** ![prathmesh\_patil](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/prathmesh_patil/32/54805_2.png) [@prathmesh\_patil](https://devforum.zoom.us/u/prathmesh_patil)\
**Post date:** [May 20, 2024, 10:42am UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/10 "2024-05-20T10:42:55Z")

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@kwaku.nyante@donte.zoom Any updates on this issue?

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**Author:** ![simone-ag](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/simone-ag/32/52366_2.png) [@simone-ag](https://devforum.zoom.us/u/simone-ag)\
**Post date:** [May 21, 2024, 7:02pm UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/11 "2024-05-21T19:02:28Z")

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Hi also have this problem. any news?

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<div class="post-metadata">

**Author:** ![prathmesh\_patil](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/prathmesh_patil/32/54805_2.png) [@prathmesh\_patil](https://devforum.zoom.us/u/prathmesh_patil)\
**Post date:** [June 1, 2024, 6:18pm UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/12 "2024-06-01T18:18:30Z")

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@catalina.diaz@MaxM @kwaku.nyante @donte.zoom Could you please provide some solutions to this issue? We are currently unable to proceed with our product development due to this unresolved issue. Kindly let us know if this issue is resolvable or not. It has been over a month since we first raised this issue, and we are eagerly awaiting a response. Thank you!

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 2, 2024, 4:19am UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/13 "2024-07-02T04:19:16Z")

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Closed on July 2, 2024, 4:19am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [July 16, 2024, 1:14am UTC](https://devforum.zoom.us/t/allow-external-users-hosts-to-start-meeting-using-websdk/107272/14 "2024-07-16T01:14:19Z")

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@yash_bhavi ,

Are you using the Zak token to allow external users to start meetings via your integration? Is your app published?
