# An API("/report/users") returns incorrect information

**URL:** <https://devforum.zoom.us/t/an-api-report-users-returns-incorrect-information/15174>\
**Category:** API and Webhooks\
**Created:** [April 28, 2020, 4:26am UTC](https://devforum.zoom.us/t/an-api-report-users-returns-incorrect-information/15174 "2020-04-28T04:26:16Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![eureka](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@eureka](https://devforum.zoom.us/u/eureka)\
**Post date:** [April 28, 2020, 4:26am UTC](https://devforum.zoom.us/t/an-api-report-users-returns-incorrect-information/15174/1 "2020-04-28T04:26:16Z")

</div>

**Description**

- I can receive user report via API but I can’t believe that is correct information.
- Because,
  - I cannot get a participant user info in the search time range. (my co-worker joined with meeting)
  - The “meeting\_minutes” field is little weird. I think the value is less than total meeting time in the searching period.(I think return values aren’t fully aggregated)

**Error**  
There is no error in HTTP response. It looks like good. But there are no information logs about people who attended some meetings.

For example, I hosted to meeting with coworkers. But I could not find out it after closing the meeting.  
Here is my real zoom meeting info(for test action), but I cannot get user’s info via API(/report/users) until now.

- Meeting time : (KST) 2020-04-24 16:43 ~ 16:53
- Host: eureka@coupang(.)com
- Participant: hyjung@coupang(.)com  
**(there is no participant info in API(/report/users) result.)**

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
Knowing the endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

- User auth : OAuth(O365)
- API auth : JWT

**Which Endpoint/s?**

- endpoint - /v2/report/users

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL / Headers (without credentials) / Body

- Request URL : [https://api.zoom.us/v2/report/users](https://api.zoom.us/v2/report/users)
- Headers(there are no problems)
  - content-type: application/json
  - Authorization: Bearer {jwt token}

- Get parameters
  - type: active
  - from: 2020-04-23
  - to: 2020-04-28
  - page\_size: 300
  - page\_number: {from first page to last page…called all}

1. See error

**Screenshots (If applicable)**  
There is no person

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/5/54a72b0c3d5358a6e00b34ff3e660c122142c0e2.png)

**Additional context**  
If I was wrong with something, anyone help me.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 30, 2020, 7:01pm UTC](https://devforum.zoom.us/t/an-api-report-users-returns-incorrect-information/15174/2 "2020-04-30T19:01:58Z")

</div>

Hey @eureka,

The [GET /report/users endpoint](https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportusers) is for meeting **hosts** , it will return anyone who hosted a meeting.

For finding if someone **joined** your meeting, use [GET /report/meetings/{meetingId}/participants endpoint.](https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportmeetingparticipants)

Let me know if that answers your question! 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![eureka](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@eureka](https://devforum.zoom.us/u/eureka)\
**Post date:** [May 4, 2020, 12:54am UTC](https://devforum.zoom.us/t/an-api-report-users-returns-incorrect-information/15174/3 "2020-05-04T00:54:00Z")

</div>

I got it. Thank you for your answer!

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 6, 2020, 12:25am UTC](https://devforum.zoom.us/t/an-api-report-users-returns-incorrect-information/15174/4 "2020-05-06T00:25:45Z")

</div>

You are welcome! 🙂

-Tommy

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:04pm UTC](https://devforum.zoom.us/t/an-api-report-users-returns-incorrect-information/15174/5 "2020-08-21T21:04:36Z")

</div>

Closed on August 21, 2020, 9:04pm UTC