# Android Zoom SDK video not displaying

**URL:** <https://devforum.zoom.us/t/android-zoom-sdk-video-not-displaying/87876>\
**Category:** Android\
**Created:** [May 5, 2023, 9:40am UTC](https://devforum.zoom.us/t/android-zoom-sdk-video-not-displaying/87876 "2023-05-05T09:40:41Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![venkat](https://avatars.discourse-cdn.com/v4/letter/v/4491bb/32.png) [@venkat](https://devforum.zoom.us/u/venkat)\
**Post date:** [May 5, 2023, 9:40am UTC](https://devforum.zoom.us/t/android-zoom-sdk-video-not-displaying/87876/1 "2023-05-05T09:40:42Z")

</div>

**Description**  
After upgrading Android Zoom SDK version to **5.14.5.13410** , video is not displaying when meeting started or joined.

Video is not showing even video button is enabled in Bottom bar. I am using custom meeting activity by extending NewMeetingActivity class of Zoom. And used below code in Xml layout for my custom activity

Earlier also I have raised this concern but did not get proper response/feedback

> [@Android Zoom meeting SDK crash after upgrade to 5.13.1.11014](https://devforum.zoom.us/t/android-zoom-meeting-sdk-crash-after-upgrade-to-5-13-1-11014/81605):
>
> Upgraded the Zoom Android SDK to 5.13.1.11014 and replaced MeetingActivity with NewMeetingActivity, build is running successfully but while starting the meeting app is crashing. Used custom activity which extends NewMeetingActivity and used Zoom conference UI in custom activity xml layout \<include android:id="@+id/meetingContent" layout="@layout/zm\_conf\_main\_screen" android:layout\_width="match\_parent" android:layout\_height="match\_…

For normal device

```auto
<include
    android:id="@+id/meetingContent"
    layout="@layout/zm_sdk_new_meeting_layout"
    android:layout_width="match_parent"
    android:layout_height="match_parent" />

```

for Tablet device

```auto
 <include
      android:id="@+id/meetingContent"
      layout="@layout/zm_sdk_new_meeting_tablet_layout"
      android:layout_width="match_parent"
      android:layout_height="match_parent" />

```

**Which Android Meeting SDK version?**  
Zoom Android SDK 5.14.5.13410

**Screenshots**

 ![no video](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/2/5/253c921a6cf849011fec7c9595baacbf26a2bc4b.jpeg)

Please look into this ASAP.  
Thanks.

---

<div class="post-metadata">

**Author:** ![akio](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@akio](https://devforum.zoom.us/u/akio)\
**Post date:** [May 8, 2023, 5:17am UTC](https://devforum.zoom.us/t/android-zoom-sdk-video-not-displaying/87876/2 "2023-05-08T05:17:46Z")

</div>

hi Vankat  
this is similar to the question I asked before.

> [@User images is not displayed unless hardwareAccelerated = "true"](https://devforum.zoom.us/t/user-images-is-not-displayed-unless-hardwareaccelerated-true/86010):
>
> I’m using SDKv5.14.0. I change my app to use the NewMeetingActivity class. Previously, even with hardwareAccelerated = “false”, the following icons or user images appeared but not now. [image] In NewMeetingActivity class need hardwareAccelerated=“true”. The same is true for SDK samples. is this a bug?

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<div class="post-metadata">

**Author:** ![elaine.ku](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elaine.ku/32/40026_2.png) [@elaine.ku](https://devforum.zoom.us/u/elaine.ku)\
**Post date:** [May 8, 2023, 6:25pm UTC](https://devforum.zoom.us/t/android-zoom-sdk-video-not-displaying/87876/3 "2023-05-08T18:25:53Z")

</div>

Hi @venkat ,

Had you set `hardwareAccelerated=false` in your app? It should be set to true and we’ll force it to be true in our later-released SDK versions.  
Thank you

Elaine

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<div class="post-metadata">

**Author:** ![venkat](https://avatars.discourse-cdn.com/v4/letter/v/4491bb/32.png) [@venkat](https://devforum.zoom.us/u/venkat)\
**Post date:** [May 16, 2023, 4:54am UTC](https://devforum.zoom.us/t/android-zoom-sdk-video-not-displaying/87876/4 "2023-05-16T04:54:46Z")

</div>

It worked after adding hardwareAccelerated=true for Custom Zoom Activity which implements NewMeetingActivity.

Thanks

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 15, 2023, 2:55pm UTC](https://devforum.zoom.us/t/android-zoom-sdk-video-not-displaying/87876/5 "2023-06-15T14:55:14Z")

</div>

Closed on June 15, 2023, 2:55pm UTC

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