# Android ZoomSDK Webinar view controls not visible

**URL:** <https://devforum.zoom.us/t/android-zoomsdk-webinar-view-controls-not-visible/99309>\
**Category:** Android\
**Tags:** api, video-sdk\
**Created:** [November 30, 2023, 1:12pm UTC](https://devforum.zoom.us/t/android-zoomsdk-webinar-view-controls-not-visible/99309 "2023-11-30T13:12:30Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![l.natali9](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/l.natali9/32/44717_2.png) [@l.natali9](https://devforum.zoom.us/u/l.natali9)\
**Post date:** [November 30, 2023, 1:12pm UTC](https://devforum.zoom.us/t/android-zoomsdk-webinar-view-controls-not-visible/99309/1 "2023-11-30T13:12:30Z")

</div>

After user join the Webinar Ui controls(Mute/Leave/ comments/ reactions ets.) disappear in a coupe of seconds.

Looks like a surface issue:  
_Console log:_  
_[…/com.zipow.videobox.conference.ui.ZmConfActivity#1] disconnect: not connected (req=1)_  
_[SurfaceTexture-0-10993-2] disconnect: not connected (req=1)_  
_win=Window{…/com.zipow.videobox.conference.ui.ZmConfActivity EXITING} destroySurfaces: appStopped=false win.mWindowRemovalAllowed=true win.mRemoveOnExit=true_

Android Zoom SDK 5.16.10.17706

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Join Webinar

2. Wait some seconds

Actual: Controls disappeared  
Expected: Controls appear again on tap screen

**Screenshots**

 ![Screenshot 2023-11-30 at 13.55.37](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/2/12a69784e557ce46df3c4d557a7d6e3a58ae9a32.png)

- Device: HUAWEI EML-L29
- OS:Android 8.1.0

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 30, 2023, 11:12pm UTC](https://devforum.zoom.us/t/android-zoomsdk-webinar-view-controls-not-visible/99309/2 "2023-12-30T23:12:36Z")

</div>

Closed on December 30, 2023, 11:12pm UTC

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