# Any reason why addVirtualBackgroundItem fails?

**URL:** <https://devforum.zoom.us/t/any-reason-why-addvirtualbackgrounditem-fails/121056>\
**Category:** iOS\
**Created:** [November 18, 2024, 6:30am UTC](https://devforum.zoom.us/t/any-reason-why-addvirtualbackgrounditem-fails/121056 "2024-11-18T06:30:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![franciskevinpage](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/franciskevinpage/32/51880_2.png) [@franciskevinpage](https://devforum.zoom.us/u/franciskevinpage)\
**Post date:** [November 18, 2024, 6:30am UTC](https://devforum.zoom.us/t/any-reason-why-addvirtualbackgrounditem-fails/121056/1 "2024-11-18T06:30:22Z")

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**Description**  
addVirtualBackgroundItem sometimes failed and there is no error message to tell why it failed. Is there any reason why it fails?  
We are using 1.10.11 because we are supporting lower iOS version.

**Which iOS Video SDK version?**  
1.10.11

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 18, 2024, 4:30pm UTC](https://devforum.zoom.us/t/any-reason-why-addvirtualbackgrounditem-fails/121056/2 "2024-12-18T16:30:55Z")

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Closed on December 18, 2024, 4:30pm UTC

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