# API Block Phone Number Error

**URL:** <https://devforum.zoom.us/t/api-block-phone-number-error/109853>\
**Category:** API and Webhooks\
**Tags:** phone\
**Created:** [May 13, 2024, 8:01pm UTC](https://devforum.zoom.us/t/api-block-phone-number-error/109853 "2024-05-13T20:01:30Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![FlockiT](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/flockit/32/59617_2.png) [@FlockiT](https://devforum.zoom.us/u/FlockiT)\
**Post date:** [May 13, 2024, 8:01pm UTC](https://devforum.zoom.us/t/api-block-phone-number-error/109853/1 "2024-05-13T20:01:30Z")

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Hello all!

I was directed by zoom to post my issue here.

We are using Celigo to import a list of phone numbers we would like to block in Zoom.

The endpoint is -

v2/phone/blocked\_list/

We are using PATCH

The data is -

{  
“match\_type”: “phoneNumber”,  
“phone\_number”: “{{record.phones}}”,  
“block\_type”: “inbound”,  
“status”: “active”  
}

And the error we get is -

[  
{  
“source”: “application”,  
“code”: 400,  
“message”: “{"code":104,"message":"Invalid access token, does not contain scopes:[phone:update:blocked\_list:admin]."}”,  
“resolved”: false,  
“occurredAt”: 1715630418769,  
“classification”: “connection”  
}  
]

We have that scope added.

Any leads would help!

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<div class="post-metadata">

**Author:** ![FlockiT](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/flockit/32/59617_2.png) [@FlockiT](https://devforum.zoom.us/u/FlockiT)\
**Post date:** [May 14, 2024, 5:48pm UTC](https://devforum.zoom.us/t/api-block-phone-number-error/109853/2 "2024-05-14T17:48:51Z")

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@MaxM

I see you sending some replies related to API/APP/SCOPE issues, could you help on this. Our solutions consultant pushed us here to resolve the issue we are having.

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<div class="post-metadata">

**Author:** ![FlockiT](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/flockit/32/59617_2.png) [@FlockiT](https://devforum.zoom.us/u/FlockiT)\
**Post date:** [May 15, 2024, 8:59pm UTC](https://devforum.zoom.us/t/api-block-phone-number-error/109853/3 "2024-05-15T20:59:32Z")

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@gianni.zoom I am seeing some responses by you over the past 2 months regarding a bug. I feel like this is what I am experiencing.

Could you advise?

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [May 23, 2024, 9:14pm UTC](https://devforum.zoom.us/t/api-block-phone-number-error/109853/4 "2024-05-23T21:14:01Z")

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Hi @FlockiT ,

Could you please share who directed you? If you have the scope added, but you are receiving that error, it sounds like a bug and a ticket is appropriate. If you opened a support ticket and were directed here, please share the number 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 27, 2025, 12:50pm UTC](https://devforum.zoom.us/t/api-block-phone-number-error/109853/6 "2025-05-27T12:50:50Z")

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Closed on May 27, 2025, 12:50pm UTC

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