# API delay/slowdowns for create meeting

**URL:** <https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577>\
**Category:** API and Webhooks\
**Created:** [November 20, 2020, 5:26pm UTC](https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577 "2020-11-20T17:26:56Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![joet](https://avatars.discourse-cdn.com/v4/letter/j/7bcc69/32.png) [@joet](https://devforum.zoom.us/u/joet)\
**Post date:** [November 20, 2020, 5:26pm UTC](https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577/1 "2020-11-20T17:26:56Z")

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**Description**  
I noticed on [https://status.zoom.us/](https://status.zoom.us/) that an issue with slowdowns was reported and resolved on Nov 19-- however we are still seeing Zoom take over 15 seconds, usually over a full minute, to respond to a Create Meeting request with our integration for many users. See screenshot below for our log of timeouts

**Error**  
The new meeting response is received after 15 seconds (usually over 60 seconds to return)

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth

**Which Endpoint/s?**  
[https://api.zoom.us/v2/users/me/meetings](https://api.zoom.us/v2/users/me/meetings)

**How To Reproduce (If applicable)**  
N/A

**Screenshots (If applicable)**

 ![Screen Shot 2020-11-20 at 12.24.00 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/e/9efb877225404ea78128c178fe6df2175ec36eab.png)

**Additional context**  
Let me know if I should provide more information on our use case! Thank you

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 23, 2020, 4:32pm UTC](https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577/2 "2020-11-23T16:32:27Z")

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Hey @joet,

Thanks for reaching out about this, and happy to help look into this for you.

Is it possible to share some additional details with us so that we can further investigate?

- When are you seeing this—is this consistent or during certain times of day, etc?
- Can you share some Meeting IDs that took longer than usual to create?
- Is it possible to share a screenshot like the one here where the dates aren’t cut off?
- Are there any network or firewall settings on your end that could be impacting your requests?

Thanks!  
Will

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**Author:** ![joet](https://avatars.discourse-cdn.com/v4/letter/j/7bcc69/32.png) [@joet](https://devforum.zoom.us/u/joet)\
**Post date:** [November 23, 2020, 9:55pm UTC](https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577/3 "2020-11-23T21:55:37Z")

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@will.zoom thanks for the follow-up! Sorry for cutting off the dates. Here is a better screenshot (We only have data going back to the 9th):

 ![Screen Shot 2020-11-23 at 4.48.37 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/6/460fc62b42d6bb8466df732bf83f4b2095c209af.png)

You can see it peaks at certain times, I think it’s just during the day when our customers are most active. We increased the time-out maximum last week, so this week we are seeing less timeouts. Some examples of meeting IDs with our own timestamps for request and response:

- 88244132015: requested at 2020-11-20T08:57:56.946Z, response at 2020-11-20T08:59:26.342Z
- 96776696092: requested at 2020-11-20T08:55:14.828Z, response at 2020-11-20T08:57:16.227Z
- 95158668874: requested at 2020-11-20T05:50:32.217Z. response at 2020-11-20T05:52:03.509Z

We investigated our network stack and haven’t found anything that could be causing this on our end…

Best

- Joe

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 24, 2020, 9:05pm UTC](https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577/4 "2020-11-24T21:05:16Z")

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Hey @joet,

Thanks so much for sharing these details. I’ve shared this information with our Engineering team and we’re looking into this (ZOOM-220672).

Best,  
Will

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**Author:** ![joet](https://avatars.discourse-cdn.com/v4/letter/j/7bcc69/32.png) [@joet](https://devforum.zoom.us/u/joet)\
**Post date:** [December 4, 2020, 8:41pm UTC](https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577/5 "2020-12-04T20:41:30Z")

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hey @will.zoom, thanks for looking into this. Has there been any resolution? We are seeing another uptick in zoom delays due to endpoint timeout (even after increasing our own wait time):

 ![Screen Shot 2020-12-04 at 3.40.31 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/4/548a268d2f49d8472565c443ac65a4711c51d664.png)

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [December 7, 2020, 6:26pm UTC](https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577/6 "2020-12-07T18:26:54Z")

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Hi @joet,

Thanks for following up on this and for providing some more examples.

I’ve just followed up with our Engineering team on this and hope to have an update for you shortly.

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 7, 2021, 4:26am UTC](https://devforum.zoom.us/t/api-delay-slowdowns-for-create-meeting/36577/7 "2021-01-07T04:26:55Z")

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