# API disposition added Event Triggering multiple times

**URL:** <https://devforum.zoom.us/t/api-disposition-added-event-triggering-multiple-times/136090>\
**Category:** API and Webhooks\
**Tags:** webhooks, api, contact\_center\
**Created:** [August 5, 2025, 11:55am UTC](https://devforum.zoom.us/t/api-disposition-added-event-triggering-multiple-times/136090 "2025-08-05T11:55:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jon1989](https://avatars.discourse-cdn.com/v4/letter/j/74df32/32.png) [@Jon1989](https://devforum.zoom.us/u/Jon1989)\
**Post date:** [August 5, 2025, 11:55am UTC](https://devforum.zoom.us/t/api-disposition-added-event-triggering-multiple-times/136090/1 "2025-08-05T11:55:43Z")

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**API Endpoint(s) and/or Zoom API Event(s)**  
_Engagement Disposition Added_

**Description**  
We have a webhook set to trigger on disposition added.  
Some engagements are triggering multiple times, this is causing us issues with our webhook receiver.  
I’ve been told this can be expected behaviour for when AI notes need to be generated however this is happening on calls that have no notes:

Example:  
Completed: 10:13 BST  
Triggered: 10:13, 10:16, 10:38, 11:38

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 9, 2026, 3:32am UTC](https://devforum.zoom.us/t/api-disposition-added-event-triggering-multiple-times/136090/2 "2026-08-09T03:32:06Z")

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