# API endpoint for current contact center queue number and wait time

**URL:** <https://devforum.zoom.us/t/api-endpoint-for-current-contact-center-queue-number-and-wait-time/111526>\
**Category:** API and Webhooks\
**Created:** [June 7, 2024, 5:31pm UTC](https://devforum.zoom.us/t/api-endpoint-for-current-contact-center-queue-number-and-wait-time/111526 "2024-06-07T17:31:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gmoore](https://avatars.discourse-cdn.com/v4/letter/g/47e85d/32.png) [@gmoore](https://devforum.zoom.us/u/gmoore)\
**Post date:** [June 7, 2024, 5:31pm UTC](https://devforum.zoom.us/t/api-endpoint-for-current-contact-center-queue-number-and-wait-time/111526/1 "2024-06-07T17:31:49Z")

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After looking through the API documentation for the contact center endpoints I couldn’t find a call that returned the current number of calls in the queue or the current longest wait time. Is there an endpoint I missed that returns this information?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 11, 2025, 9:08am UTC](https://devforum.zoom.us/t/api-endpoint-for-current-contact-center-queue-number-and-wait-time/111526/2 "2025-06-11T09:08:13Z")

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Closed on June 11, 2025, 9:08am UTC

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