# API Error - Get past webinar Q&A Report returns user does not exist

**URL:** <https://devforum.zoom.us/t/api-error-get-past-webinar-q-a-report-returns-user-does-not-exist/77588>\
**Category:** API and Webhooks\
**Tags:** webinar\
**Created:** [October 19, 2022, 3:02am UTC](https://devforum.zoom.us/t/api-error-get-past-webinar-q-a-report-returns-user-does-not-exist/77588 "2022-10-19T03:02:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![victor3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/victor3/32/36281_2.png) [@victor3](https://devforum.zoom.us/u/victor3)\
**Post date:** [October 19, 2022, 3:02am UTC](https://devforum.zoom.us/t/api-error-get-past-webinar-q-a-report-returns-user-does-not-exist/77588/1 "2022-10-19T03:02:34Z")

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**Description**

Webinar uses a dynamic user(host), when the webinar ends the user(host) is removed and the webinar data is transferred to another user, after that we need to download the Q&A report, so we call the `/past_webinars/{webinarId}/qa` API, however, it returns 404 error with user does not exist message.

If we go to the zoom panel, reports tab, and try to find and download the Q&A report by webinar Id, we are able to find it.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/1/41618d4110ffd23e575e1712f6a329666183d994.png)

- Why is not available through the API?
- How is the user(host) removed related to the webinar if webinar data was transferred to another user?

**Error?**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/9/0958cf352a4a3f9896562c53788e87ce8d32c7a7.png)

**How To Reproduce**

1. Create a User.
2. Create a Webinar.
3. Schedule the webinar with the User created.
4. Start the webinar, add some Q&A data, and end the webinar.
5. Transfer the webinar data to another user and remove the user created before.
6. Use the API `/past_webinars/webinarId/qa` with the webinar ID created and try to download the Q&A report.
7. It should return the error above.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 4, 2022, 9:02pm UTC](https://devforum.zoom.us/t/api-error-get-past-webinar-q-a-report-returns-user-does-not-exist/77588/2 "2022-11-04T21:02:46Z")

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Hi @victor3

Thanks for reaching out to us!  
I am happy to help here! Could you confirm if you are still seeing this behavior on your end?

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<div class="post-metadata">

**Author:** ![victor3](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/victor3/32/36281_2.png) [@victor3](https://devforum.zoom.us/u/victor3)\
**Post date:** [November 7, 2022, 6:50pm UTC](https://devforum.zoom.us/t/api-error-get-past-webinar-q-a-report-returns-user-does-not-exist/77588/3 "2022-11-07T18:50:04Z")

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Hi @elisa.zoom sorry for the late reply.

Yes, I confirm we are receiving this behavior, basically, once the webinar information is transferred to user B and user A is removed, the API is still returning that User A does not exist.

However, how can be this possible? if the webinar information is transferred to User B, why is it still referencing the User A

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 11, 2023, 10:26am UTC](https://devforum.zoom.us/t/api-error-get-past-webinar-q-a-report-returns-user-does-not-exist/77588/4 "2023-11-11T10:26:56Z")

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