# API GET Devices List Bug **URL:** \ **Category:** API and Webhooks\ **Tags:** api\ **Created:** [October 3, 2023, 7:35pm UTC](https://devforum.zoom.us/t/api-get-devices-list-bug/96181 "2023-10-03T19:35:47Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![sreskala](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@sreskala](https://devforum.zoom.us/u/sreskala)\ **Post date:** [October 3, 2023, 7:35pm UTC](https://devforum.zoom.us/t/api-get-devices-list-bug/96181/1 "2023-10-03T19:35:47Z")
**API Endpoint(s) and/or Zoom API Event(s)** > GET /devices More specifically: > GET /devices?device\_status=1&page\_size=300 **Description** Our team is currently using the Meeting API to get a Device List for a Zoom Account using the above endpoint for testing getting the `online` devices. We are using Server-to-Server OAuth for getting an access token and have all the necessary scopes in order to successfully call the `/devices` endpoint. **Issues** There are a couple of errors that we’ve noticed when using the API endpoint. - **Total Records Inaccurate** : When looking at `total_records` via the API call for online devices we get a number of **606** however when looking at the Device Management \> Device List view in the Admin dashboard for the same account we see a total of **622** online devices. The disparity is even greater when looking at offline devices ( **847** vs **1191** ) - **Page Size Inaccurate** : When looking at the entities array we get back, in this instance the `devices` field, the length of the array doesn’t match the page\_size count. For instance, in the first page in our example of getting **606** total online devices and a page count of 3, we only get a length of **34** devices. When using the next page token to get the second page we recieved **260** online devices in the devices field. For the last page we received **5** online devices. When you add up the totals that comes out to **299** total online devices which we have information for, a very big disparity of **307** devices which we don’t see at all in the `devices` field. - **No Way To Get All Devices** : Currently there is not an easy way to get all the devices in the Zoom account using the `/devices` endpoint. We have to first get all online devices, then all offline devices, then finally all unlinked devices and concatenate those all together to get the list of total devices in the Zoom account. I would appreciate any guidance on how to open up a bug ticket for issues mentioned as to why the records don’t match up at all with what we are expecting and why the records change as well when changing the page\_size but yet don’t match up with total records. ---
**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\ **Post date:** [October 4, 2023, 5:35pm UTC](https://devforum.zoom.us/t/api-get-devices-list-bug/96181/2 "2023-10-04T17:35:35Z")
Hi @sreskala Thanks for reaching out to us and for sharing all this detailed information. I am happy to follow up with you via Private message so I can look into this issue further and file a bug ticket on your behalf. Please follow up in the private message whenever you have a chance. Cheers, Elisa ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [October 5, 2023, 5:36pm UTC](https://devforum.zoom.us/t/api-get-devices-list-bug/96181/3 "2023-10-05T17:36:33Z")
Closed on October 5, 2023, 5:36pm UTC This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed. ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [March 13, 2024, 5:28pm UTC](https://devforum.zoom.us/t/api-get-devices-list-bug/96181/4 "2024-03-13T17:28:32Z")
Opened on March 13, 2024, 5:28pm UTC