# API is not returning Join URLs

**URL:** <https://devforum.zoom.us/t/api-is-not-returning-join-urls/59617>\
**Category:** API and Webhooks\
**Created:** [November 1, 2021, 5:12am UTC](https://devforum.zoom.us/t/api-is-not-returning-join-urls/59617 "2021-11-01T05:12:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![educationaloasis](https://avatars.discourse-cdn.com/v4/letter/e/c0e974/32.png) [@educationaloasis](https://devforum.zoom.us/u/educationaloasis)\
**Post date:** [November 1, 2021, 5:12am UTC](https://devforum.zoom.us/t/api-is-not-returning-join-urls/59617/1 "2021-11-01T05:12:24Z")

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Hi,

We are going through an issue that the below given API doesn’t return any join URLs for some meetings.

API - [https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingregistrantcreate](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingregistrantcreate)

We are conducting 5-10 zoom meetings everyday and this error occurs only for 1 or 2 meetings everyday.

Below is one example meeting details where this error occurred,

- Error Code - 404
- Error Message - “Registration has not been enabled for this meeting: 82154977332.”
- Meeting ID - 82154977332

The Registration for this meeting is already enabled in the settings. The users couldn’t join the meeting due to the above error.

We have also set the ‘Approval Type’ as 1. Following are the settings we are using,

‘settings’ =\> [  
‘host\_video’ =\> true,  
“approval\_type” =\> 1,  
“registration\_type” =\> 2,  
‘participant\_video’ =\> false,  
‘waiting\_room’ =\> false,  
‘show\_share\_button’ =\> false,  
‘allow\_multiple\_devices’ =\> false,  
‘meeting\_authentication’ =\> false,  
“cn\_meeting” =\> false,  
“in\_meeting” =\> false,  
“join\_before\_host” =\> false,  
“mute\_upon\_entry” =\> true,  
“watermark” =\> false,  
“use\_pmi” =\> false,  
“audio” =\> “both”,  
“contact\_name” =\> “Oasis Online”,  
“contact\_email” =\> “[educationaloasis@gmail.com](mailto:educationaloasis@gmail.com)”,  
“registrants\_email\_notification” =\> false,  
]

Most of the meetings are running without any problem but this error comes only for a few meetings and still this issue is there.

Please let me know how this can be resolved.

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [November 2, 2021, 10:38am UTC](https://devforum.zoom.us/t/api-is-not-returning-join-urls/59617/2 "2021-11-02T10:38:34Z")

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Hi @educationaloasis,

Thank you for reaching out about this—this is related to a known issue which we’re actively working on a fix for:

> [@Registration has not been enabled happening before meeting and dissappears at some point](https://devforum.zoom.us/t/registration-has-not-been-enabled-happening-before-meeting-and-dissappears-at-some-point/58427/2):
>
> Hey @raresmldvn31, Thank you for reaching out to the Zoom Developer Forum. This seems to be related to a known issue which our engineering team is investigating as a priority. Workaround In instances where you receive a 404/"registration not enabled for meeting \*\*\*\*\*." error, you can make a subsequent PATCH request to the [Update Meeting API](https://marketplace.zoom.us/docs/api-reference/zoom-api/meetings/meetingupdate) with the original meeting settings for the Meeting ID returned in the error. On successful update, you can then re-attempt the registrant request after yo…

In the meantime, I see that you’ve reached out to us directly—I’ve just replied to your email with the suggested workaround and will continue the conversation there.

Thank you,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 2, 2021, 8:39pm UTC](https://devforum.zoom.us/t/api-is-not-returning-join-urls/59617/3 "2021-12-02T20:39:06Z")

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Closed on December 2, 2021, 8:39pm UTC

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