# Api issues and lmits exceeding

**URL:** <https://devforum.zoom.us/t/api-issues-and-lmits-exceeding/137256>\
**Category:** API and Webhooks\
**Created:** [September 10, 2025, 8:20pm UTC](https://devforum.zoom.us/t/api-issues-and-lmits-exceeding/137256 "2025-09-10T20:20:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Todd5](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/todd5/32/70453_2.png) [@Todd5](https://devforum.zoom.us/u/Todd5)\
**Post date:** [September 10, 2025, 8:20pm UTC](https://devforum.zoom.us/t/api-issues-and-lmits-exceeding/137256/1 "2025-09-10T20:20:47Z")

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### Before Creating a New Topic:

HELP HOW DO I REMOVE THIS ALERT

**API failure rate has exceeded 25%**

The API failure rate on your Zoom account has reached 25% over the last 24 hours. The issue is potentially affecting your application’s performance and user experience.

See failure details:

- **Total API Failures:** 27

- **Failure Rate:** 30%

- **Time Period:** last 7 days

- **APIs Experiencing Failures:** /v2/phone/users/{userId}/call\_logs/{id}/recording\_GET, /v2/meetings/{meetingId}\_DELETE, /v2/users/{userId:.+}\_GET, and 4 others.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [September 15, 2025, 1:11pm UTC](https://devforum.zoom.us/t/api-issues-and-lmits-exceeding/137256/2 "2025-09-15T13:11:36Z")

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Hi @Todd5  
Thanks for reaching out to us! Could you please share where you’re seeing the alert you mentioned?  
I am not familiar with these type of alerts and have not seen them in the past so I am curious to learn where are you getting it?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 19, 2026, 4:47am UTC](https://devforum.zoom.us/t/api-issues-and-lmits-exceeding/137256/3 "2026-09-19T04:47:45Z")

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