# API Limit on JWT App

**URL:** <https://devforum.zoom.us/t/api-limit-on-jwt-app/58667>\
**Category:** Web\
**Created:** [October 11, 2021, 9:06am UTC](https://devforum.zoom.us/t/api-limit-on-jwt-app/58667 "2021-10-11T09:06:13Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![ryan6](https://avatars.discourse-cdn.com/v4/letter/r/c77e96/32.png) [@ryan6](https://devforum.zoom.us/u/ryan6)\
**Post date:** [October 11, 2021, 9:06am UTC](https://devforum.zoom.us/t/api-limit-on-jwt-app/58667/1 "2021-10-11T09:06:13Z")

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We’re occasionally encountering “You have reached the API limit for this call” errors when using the JWT API key and secret. This is only generated in our developer account and the same credential is being used by our different users. Does the limit depend on the developer account where the JWT app is created? Is there a way to increase the rate limit?

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 11, 2021, 6:37pm UTC](https://devforum.zoom.us/t/api-limit-on-jwt-app/58667/2 "2021-10-11T18:37:24Z")

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Hey @ryan6 ,

Are you seeing this limit with the [Zoom API](https://marketplace.zoom.us/docs/api-reference/introduction) or [Web Meeting SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web)?

Can you share steps to reproduce the issue like how often you are calling the API so we can compare with our rate limits?

Thanks,  
Tommy

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**Author:** ![ryan6](https://avatars.discourse-cdn.com/v4/letter/r/c77e96/32.png) [@ryan6](https://devforum.zoom.us/u/ryan6)\
**Post date:** [October 12, 2021, 6:40am UTC](https://devforum.zoom.us/t/api-limit-on-jwt-app/58667/3 "2021-10-12T06:40:18Z")

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It’s with the [Web Meeting SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web). We have a Java application and we’re using it purely for joining zoom meetings via an embedded browser across our different clients. Is the API limit based on the zoom account where the JWT app key and secret was created (in this case using our developer account)?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 12, 2021, 4:04pm UTC](https://devforum.zoom.us/t/api-limit-on-jwt-app/58667/4 "2021-10-12T16:04:30Z")

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Hey @ryan6 ,

Only in extreme cases should there be an API Limit error with the Web Meeting SDK.

Can you please share screenshots of the error, and the browser console logs?

Thanks,  
Tommy

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**Author:** ![ryan6](https://avatars.discourse-cdn.com/v4/letter/r/c77e96/32.png) [@ryan6](https://devforum.zoom.us/u/ryan6)\
**Post date:** [October 13, 2021, 5:54am UTC](https://devforum.zoom.us/t/api-limit-on-jwt-app/58667/5 "2021-10-13T05:54:24Z")

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Please see the console error logs below. Thanks!

```auto
[23-08-2021 16:25:36] INFO [Browser Thread: 49698] [Web RTC Console] wasmLoaded=true
[23-08-2021 16:25:36] INFO [Browser Thread: 49698] [Web RTC Console] started joining meeting
[23-08-2021 16:25:36] ERROR [Browser Thread: 49698] [Web RTC Console] join error {"method":"join","status":false,"result":"","errorMessage":"You have reached the API limit for this call.","errorCode":3633}
[23-08-2021 16:25:36] ERROR [Browser Thread: 49698] [AVC-ZoomCallback] An error was encountered while joining room: com.azeus.convene.rtc.zoom.g@4250992a[code=1,message=Join meeting error. Error code: 3633 Message: You have reached the API limit for this call.]

```

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [October 13, 2021, 9:07pm UTC](https://devforum.zoom.us/t/api-limit-on-jwt-app/58667/6 "2021-10-13T21:07:53Z")

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Hey @ryan6 ,

Checkout these threads, they have some solutions to this error:

> [@Web SDK : Error 3633 : You have reached the API limit for this call](https://devforum.zoom.us/t/web-sdk-error-3633-you-have-reached-the-api-limit-for-this-call/40258/2):
>
> I found the origin of the problem, I had a problem in my Javascript code, which launched twice the method “ZoomMtg.init”. So if you have this error code “3633”, you have to check your code which has to launch several instances in parallel. Thanks

> [@Waiting room: admit (putonhold) sometimes fails](https://devforum.zoom.us/t/waiting-room-admit-putonhold-sometimes-fails/41704/19):
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> Hey @alexander.brotzge, Our engineering team confirmed that there was a 5 second rate limit on this function to prevent DDOS attacks. They are lowering the the rate limit to one call per second in the upcoming release (1.9.5). Let me know if you have any questions. Thanks, Max

If that does not help, please let me know. 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 13, 2021, 7:07am UTC](https://devforum.zoom.us/t/api-limit-on-jwt-app/58667/7 "2021-11-13T07:07:57Z")

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