# API polls results not show guests feedback

**URL:** <https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503>\
**Category:** API and Webhooks\
**Created:** [April 6, 2020, 9:26am UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503 "2020-04-06T09:26:38Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![b.simone](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@b.simone](https://devforum.zoom.us/u/b.simone)\
**Post date:** [April 6, 2020, 9:26am UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/1 "2020-04-06T09:26:38Z")

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Hello,

with an API call to polls results just the results of registered participants are retrive, guests result no, there is a way to retrive the guests results also?

Thanks

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 6, 2020, 10:43pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/2 "2020-04-06T22:43:09Z")

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Hey @b.simone,

Can you provide more details please like how to reproduce the issue?

Please see the “Downloading a Report of Poll Results” for more info:

> **[Polling for Meetings](https://support.zoom.us/hc/en-us/articles/213756303-Polling-for-Meetings#h_ee8443c8-e8ac-448c-891f-fb4400e45d20)**
>
> Overview
> The polling feature for meetings allows you to create single choice or multiple choice polling questions for your meetings. You will be able to launch the poll during your meeting and gath...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![b.simone](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@b.simone](https://devforum.zoom.us/u/b.simone)\
**Post date:** [April 7, 2020, 1:58pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/3 "2020-04-07T13:58:59Z")

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Hello @tommy,

thanks for your reply, these are the steps:

1. Create Meeting
2. Create Poll inside meeting
3. Start meeting with 3 participants (2 Guests and 1 registered Zoom User)
4. Start Poll and collect response

now, if i download the Report of Poll result for this meeting i have 3 rows:

 ![Screen 2020-04-07 alle 15.51.13](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/0fb1bc4452eb4e4fc42a8b442277b38f62d3b60f.png)

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<div class="post-metadata">

**Author:** ![b.simone](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@b.simone](https://devforum.zoom.us/u/b.simone)\
**Post date:** [April 7, 2020, 1:59pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/4 "2020-04-07T13:59:36Z")

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if i call API GET /past\_meetings/{meetingId}/polls for retrive the poll results i can get just the result of registered user and no the result of guests:

 ![Screen 2020-04-07 alle 15.50.53](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/c453865ea396ed70e24f21df1828ba18efe302f5.png)

Thanks

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 7, 2020, 9:22pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/5 "2020-04-07T21:22:14Z")

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Hey @b.simone,

Thanks for the info. I will see if the API supports guest polls and get back to you. (ZOOM-150127)

Was meeting registration turned on or off for this meeting? Can you also share meetingID so I can look in logs?

-Tommy

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<div class="post-metadata">

**Author:** ![b.simone](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@b.simone](https://devforum.zoom.us/u/b.simone)\
**Post date:** [April 7, 2020, 9:50pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/6 "2020-04-07T21:50:21Z")

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Hi @tommy,

thanks, meeting registration was off for this meeting, i share in a private message the meetingID.

Thanks, Bruno.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 8, 2020, 7:48am UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/7 "2020-04-08T07:48:21Z")

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Thanks for additional details @b.simone!

I will provide updates as we investigate.

-Tommy

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<div class="post-metadata">

**Author:** ![b.simone](https://avatars.discourse-cdn.com/v4/letter/b/bc8723/32.png) [@b.simone](https://devforum.zoom.us/u/b.simone)\
**Post date:** [April 17, 2020, 9:00am UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/8 "2020-04-17T09:00:52Z")

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Hello Tommy,

in the meantime there is a way for colleting the XLSX poll reports massively?

Thanks, Bruno.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [April 19, 2020, 5:14am UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/9 "2020-04-19T05:14:57Z")

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Hey @b.simone,

Engineering just confirmed this is a bug and working to fix.

Here is info on getting polling reports in the meantime:

> **[Generating Meeting Reports for Registration and Polling](https://support.zoom.us/hc/en-us/articles/216378603)**
>
> Overview
> If your Zoom meeting has registration or polling enabled, you can generate a registration or polling report for further analysis.
> The registration report contains the following information...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![matt.rb](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@matt.rb](https://devforum.zoom.us/u/matt.rb)\
**Post date:** [July 2, 2020, 11:17am UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/10 "2020-07-02T11:17:53Z")

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Hi @tommy,

Just checking if any progress has been made on this bug with the API not supporting guest polls?

Thanks  
Matt

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 6, 2020, 10:35pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/11 "2020-07-06T22:35:31Z")

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Hey @matt.rb,

I have just requested an update from our engineering team. Let me get back to you.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![matt.rb](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@matt.rb](https://devforum.zoom.us/u/matt.rb)\
**Post date:** [July 11, 2020, 5:07am UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/12 "2020-07-11T05:07:46Z")

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Hi @tommy,

Thanks for getting back.

Were you able to get a response from the Dev team?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 15, 2020, 8:33pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/13 "2020-07-15T20:33:00Z")

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Hey @matt.rb,

We will be releasing the fix for this in September! 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![matt.rb](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@matt.rb](https://devforum.zoom.us/u/matt.rb)\
**Post date:** [July 15, 2020, 10:17pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/14 "2020-07-15T22:17:47Z")

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Hi @tommy,

That’s great to hear, thanks 👍

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 20, 2020, 5:15pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/15 "2020-07-20T17:15:46Z")

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Happy to help! 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:46pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/16 "2020-08-21T22:46:44Z")

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Closed on August 21, 2020, 10:46pm UTC



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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 16, 2020, 4:01pm UTC](https://devforum.zoom.us/t/api-polls-results-not-show-guests-feedback/11503/17 "2020-09-16T16:01:55Z")

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Hey @matt.rb, @b.simone,

The timeline for this fix was pushed back a month. We plan to release it in October.

Thanks,  
Tommy
