# App webhooks not triggered for production URL

**URL:** <https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433>\
**Category:** API and Webhooks\
**Created:** [June 13, 2022, 2:16pm UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433 "2022-06-13T14:16:50Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![felz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/felz/32/38427_2.png) [@felz](https://devforum.zoom.us/u/felz)\
**Post date:** [June 13, 2022, 2:16pm UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/1 "2022-06-13T14:16:50Z")

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**Description**  
I am testing webhooks for an OAuth app for both development and production.  
For developemt URL everything just works fine.  
But when im trying on production(using the publishable prod URL auth), it send the hooks for my development UYRL as wekk.

**Error?**  
Production webhooks are not triggered

**API Endpoint/s?**  
Subscribing to recording complete event, meeting start and meeting end.

**How To Reproduce**  
Create Event subscription for OAuth app for the recording complete event, meeting start and meeting end.  
It has a URL for development and a URL for production  
verify that webhook is received on prodution URL when production crendentials are used

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [June 13, 2022, 6:34pm UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/2 "2022-06-13T18:34:27Z")

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Hi @felz , just to clarify, you are **only** receiving the webhooks to the development event notification url whether you’re using the development app credentials or production app credentials?

Or is it that when you use the production app credentials, you still get events sent to the development notification url?

Thank you,  
Gianni

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**Author:** ![felz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/felz/32/38427_2.png) [@felz](https://devforum.zoom.us/u/felz)\
**Post date:** [June 13, 2022, 9:19pm UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/3 "2022-06-13T21:19:48Z")

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@gianni.zoom thanks for the reply.  
Im getting the notifications sent to my development URL only! No matter if im using the development credentials or the production credentials, its just ignores the production URL and send the notifications to the development URL.  
I made some workaround and set my development URL to be my prod notifications URL, but of course its not the right solution.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [June 13, 2022, 9:53pm UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/4 "2022-06-13T21:53:57Z")

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Ahh I see @felz . Are you able to receive other requests (via independent testing) to the production endpoint URL?

What about trying to make both the development and production notification endpoint the URL you designated for production. Are you seeing it then?

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**Author:** ![felz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/felz/32/38427_2.png) [@felz](https://devforum.zoom.us/u/felz)\
**Post date:** [June 13, 2022, 10:31pm UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/5 "2022-06-13T22:31:00Z")

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Yes my production URL is functioning. This is exactly my workaround, currently both the development and production URL are pointing to my production endpoint and its working.

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**Author:** ![felz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/felz/32/38427_2.png) [@felz](https://devforum.zoom.us/u/felz)\
**Post date:** [June 15, 2022, 8:36am UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/6 "2022-06-15T08:36:37Z")

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@gianni.zoom Do we have anything to do regarding this? Really feels like a weird bug. Currently I cant test my development since the development URL is serving my production.

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**Author:** ![felz](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/felz/32/38427_2.png) [@felz](https://devforum.zoom.us/u/felz)\
**Post date:** [June 22, 2022, 8:32am UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/7 "2022-06-22T08:32:29Z")

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Will appreciate any help here

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [June 22, 2022, 3:08pm UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/8 "2022-06-22T15:08:26Z")

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Hi @felz ,

Sorry I was OOO last week, but this does sound like a bug. Please open a support ticket [here](https://support.zoom.us/hc/en-us) and share a link to this thread.

Our service engineers will check out what’s happening on the back end.

Thank you,  
Gianni

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 23, 2022, 1:08am UTC](https://devforum.zoom.us/t/app-webhooks-not-triggered-for-production-url/70433/9 "2022-07-23T01:08:53Z")

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Closed on July 23, 2022, 1:08am UTC

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