# Application Review Notice：Developer pack purchase confirmation

**URL:** <https://devforum.zoom.us/t/application-review-notice-developer-pack-purchase-confirmation/138939>\
**Category:** App Submission\
**Tags:** app-submission, marketplace\
**Created:** [November 25, 2025, 4:04am UTC](https://devforum.zoom.us/t/application-review-notice-developer-pack-purchase-confirmation/138939 "2025-11-25T04:04:36Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![nono](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nono/32/62705_2.png) [@nono](https://devforum.zoom.us/u/nono)\
**Post date:** [November 25, 2025, 4:04am UTC](https://devforum.zoom.us/t/application-review-notice-developer-pack-purchase-confirmation/138939/1 "2025-11-25T04:04:36Z")

</div>

**Thank you for reviewing my post.**

**Background:**

1. We want to use RTMS (Real-Time Messaging Service) to build a subtitle/caption feature to enhance our meeting experience.

2. We have completed local testing with our developer account and are now ready to deploy to production. However, during the app submission/review process, we encountered the issue shown in the attached screenshot.

 ![微信图片_20251125120853_999_27](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/c/8/c841bf216215dd79e60208d3ed2d44ecdee65fd8.png)

\*\*

Challenges/Confusion:\*\*

1. When submitting our app to the Marketplace, we received a notification saying we need to purchase a package before the app can be approved for listing. I submitted a contact form, but have not received any response from sales (it’s been at least 10 business days).

2. The Marketplace review notification does not clearly indicate where or how to purchase the required package.

3. I found a subscription link at [https://zoom.us/billing](https://zoom.us/billing), but it doesn’t explicitly mention anything related to RTMS or the developer package requirements.

**What I Need Help With (any of the following would be helpful):**

1. A direct link to purchase the “Developer Package”

2. Step-by-step instructions on how to purchase the “Developer Package”

3. Contact information for a sales representative who can assist with developer package purchases (preferably someone who speaks Chinese or is based in Hong Kong)

Thanks so much for taking the time to help me with this.

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 25, 2025, 6:04pm UTC](https://devforum.zoom.us/t/application-review-notice-developer-pack-purchase-confirmation/138939/2 "2025-11-25T18:04:05Z")

</div>

Hi @nono  
Thanks for reaching out to us.  
Allow me to escalate this internally so our sales team can help you with the Developer pack

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 26, 2025, 2:29pm UTC](https://devforum.zoom.us/t/application-review-notice-developer-pack-purchase-confirmation/138939/3 "2025-11-26T14:29:34Z")

</div>

Hi @nono  
Thank you for your patience and for getting in touch with us.  
I’ve connected with our Sales Enablement team, and they’ve reached out to you directly to assist further. They will help you purchase the developer pack you need to submit your app for review.

---

<div class="post-metadata">

**Author:** ![nono](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nono/32/62705_2.png) [@nono](https://devforum.zoom.us/u/nono)\
**Post date:** [November 27, 2025, 6:56am UTC](https://devforum.zoom.us/t/application-review-notice-developer-pack-purchase-confirmation/138939/4 "2025-11-27T06:56:39Z")

</div>

Thanks！  
谢谢你，ZOOM销售代表已经联系我了，我已经邮件回复。