# Audio and video problem during class

**URL:** <https://devforum.zoom.us/t/audio-and-video-problem-during-class/49409>\
**Category:** Meeting SDK\
**Created:** [May 2, 2021, 10:29pm UTC](https://devforum.zoom.us/t/audio-and-video-problem-during-class/49409 "2021-05-02T22:29:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rohanmaheshwari880](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@rohanmaheshwari880](https://devforum.zoom.us/u/rohanmaheshwari880)\
**Post date:** [May 2, 2021, 10:29pm UTC](https://devforum.zoom.us/t/audio-and-video-problem-during-class/49409/1 "2021-05-02T22:29:46Z")

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Hello,  
I am a safety incharge as well as a professor. I was guiding my students about [helmet safety](https://bestmotorcyclehelmets.net) through this platform because of COVID-19. Unfortunately, during class my video and audio freezes. I have to close the lecture and restart it to continue. I want to know what can be the reason?  
Thanks.

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [May 3, 2021, 6:57pm UTC](https://devforum.zoom.us/t/audio-and-video-problem-during-class/49409/2 "2021-05-03T18:57:46Z")

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Hi @rohanmaheshwari880, thanks for using Zoom.

It appears that you are having an issue with the Zoom client. The forum you have posted to is meant only to assist developers who are integrating our SDK into their own application. For help with the Zoom client, please use our [general support page](https://support.zoom.us). 🙂

Thanks!

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**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\
**Post date:** [May 3, 2021, 6:58pm UTC](https://devforum.zoom.us/t/audio-and-video-problem-during-class/49409/3 "2021-05-03T18:58:10Z")

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Closed on May 3, 2021, 6:58pm UTC


