# Audio subscribe failed, err=12 **URL:** \ **Category:** Meeting SDK\ **Tags:** sdk\ **Created:** [September 30, 2025, 6:33am UTC](https://devforum.zoom.us/t/audio-subscribe-failed-err-12/137737 "2025-09-30T06:33:01Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Parth3](https://avatars.discourse-cdn.com/v4/letter/p/74df32/32.png) [@Parth3](https://devforum.zoom.us/u/Parth3)\ **Post date:** [September 30, 2025, 6:33am UTC](https://devforum.zoom.us/t/audio-subscribe-failed-err-12/137737/1 "2025-09-30T06:33:01Z")
✅ configure ✅ initialize ✅ authorize ⏳ Joining with MeetingID=8151136259 | DisplayName=Zoom Meeting Bot | ZAK=present ✅ join a meeting ⏳ ⏳ Connecting to the meeting… ✅ ✅ Connected to meeting ⏳ ▒▒ Joined meeting at 1759128147 ⏳ Bot joined VoIP audio ⏳ ▒▒ Skipping StartRawRecording(); using raw delegates directly… ⏳ ▒▒ Skipping StartRawRecording(); using raw delegates directly… ⏳ ▒▒ Starting raw data subscription attempts… ⏳ ▒▒ Attempt 1 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 2 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 3 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 4 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 5 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 6 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 7 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 8 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 9 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 10 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 11 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ⏳ ▒▒ Attempt 12 to subscribe raw streams… ❌ ❌ createRenderer failed for uid=16778240 (Unknown) ❌ ❌ createRenderer failed for uid=33555456 (Unknown) ❌ ❌ audio subscribe failed, err=12 (Unknown) ❌ ⏱ Timeout: unable to subscribe to raw audio/video streams within 60s. ⏳ ⏳ Disconnecting… ⏳ ▒▒ Audio raw unSubscribe, err=2 can you please let me why its failing audio and video is not subscribing ---
**Author:** ![amanda-recallai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/amanda-recallai/32/44747_2.png) [@amanda-recallai](https://devforum.zoom.us/u/amanda-recallai)\ **Post date:** [October 1, 2025, 3:13pm UTC](https://devforum.zoom.us/t/audio-subscribe-failed-err-12/137737/2 "2025-10-01T15:13:26Z")
Hi @ Parth3, `err=12` is **no permission** - see **[Meeting SDK error codes → SDKERR\_NO\_PERMISSION (12)](https://developers.zoom.us/docs/meeting-sdk/windows/error-codes/)**, which is why raw subscriptions and `createRenderer` keep failing. To subscribe to raw AV, follow the flow in **[Windows Meeting SDK — Raw data](https://developers.zoom.us/docs/meeting-sdk/windows/add-features/raw-data/)** or **[Linux Meeting SDK - Raw data](https://developers.zoom.us/docs/meeting-sdk/linux/add-features/raw-data/)** after enabling raw data for the account. Runtime privileges matter too — hosts typically need to grant recording permission before raw audio or video is delivered, as noted in **[Windows Meeting SDK - Raw data (before you start)](https://developers.zoom.us/docs/meeting-sdk/windows/add-features/raw-data/#before-you-start)**. ---
**Author:** ![Parth3](https://avatars.discourse-cdn.com/v4/letter/p/74df32/32.png) [@Parth3](https://devforum.zoom.us/u/Parth3)\ **Post date:** [October 2, 2025, 2:34pm UTC](https://devforum.zoom.us/t/audio-subscribe-failed-err-12/137737/3 "2025-10-02T14:34:48Z")
Hi Amanda, Thanks for the clarification and the link to the raw data documentation. I’ve reviewed the page you shared: [https://developers.zoom.us/docs/meeting-sdk/linux/add-features/raw-data/](https://developers.zoom.us/docs/meeting-sdk/linux/add-features/raw-data/) The challenge is that on our account, the **Meeting SDK Raw Data Add-on is not available in the Zoom Marketplace or admin portal** , so we cannot enable it ourselves. We’ve raised a ticket with Zoom Support, but they redirected us back to the Developer Forum. Could you please confirm the correct process (or internal Zoom contact/team) for enabling the Raw Data add-on on our account? Our use case is an enterprise meeting management solution (**Ultimeet – [https://ultimeet.io/](https://ultimeet.io/)**) that provides recording, transcription, summarization, and speaker diarization. We need Raw Data to build directly on the Meeting SDK rather than relying on third-party services . Any help pointing us to the right Zoom team for add-on enablement would be much appreciated. ---
**Author:** ![amanda-recallai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/amanda-recallai/32/44747_2.png) [@amanda-recallai](https://devforum.zoom.us/u/amanda-recallai)\ **Post date:** [October 3, 2025, 12:19am UTC](https://devforum.zoom.us/t/audio-subscribe-failed-err-12/137737/4 "2025-10-03T00:19:20Z")
Hi @Parth3, it’s not a Marketplace add-on anymore - Zoom staff confirmed you [no longer need explicit permission to access raw data](https://devforum.zoom.us/t/request-to-enable-meeting-sdk-raw-data-entitlement-for-my-account/137463/2) The current path is runtime privileges: join as host/co-host, or have the host [grant local recording permission](https://developers.zoom.us/docs/meeting-sdk/windows/add-features/raw-data/), or join with a [join token for local recording](https://www.postman.com/zoom-developer/zoom-public-workspace/request/zocc71j/get-a-meeting-s-join-token-for-local-recording). On Windows/Linux, follow the [Use raw data](https://developers.zoom.us/docs/meeting-sdk/windows/add-features/raw-data/) and [Linux raw data](https://developers.zoom.us/docs/meeting-sdk/linux/add-features/raw-data/) guides — call `StartRawRecording()` before subscribing, otherwise you’ll keep seeing [`SDKERR_NO_PERMISSION (12)`](https://developers.zoom.us/docs/meeting-sdk/windows/error-codes/). You could also take a look at Recall.ai’s [Meeting Bot API](https://recall.ai/product/meeting-bot-api?utm_source=zoom&utm_medium=forum_answer) which captures per-participant audio/video across Zoom, Teams, and Meet with one api call