# auth error

**URL:** <https://devforum.zoom.us/t/auth-error/1382>\
**Category:** macOS\
**Created:** [June 15, 2018, 11:38am UTC](https://devforum.zoom.us/t/auth-error/1382 "2018-06-15T11:38:30Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 15, 2018, 11:38am UTC](https://devforum.zoom.us/t/auth-error/1382/1 "2018-06-15T11:38:30Z")

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&nbsp;getting&nbsp;

ZoomSDKError

&nbsp; - rawValue : 3

Contact support if you see this repeatedly. If not, just leave and join meeting again

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 15, 2018, 11:42am UTC](https://devforum.zoom.us/t/auth-error/1382/2 "2018-06-15T11:42:38Z")

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not calling&nbsp;

onZoomSDKAuthReturn

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 16, 2018, 4:00am UTC](https://devforum.zoom.us/t/auth-error/1382/3 "2018-06-16T04:00:17Z")

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MMR error – this is an internal zoom cloud service issue

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 16, 2018, 4:38am UTC](https://devforum.zoom.us/t/auth-error/1382/4 "2018-06-16T04:38:45Z")

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authService.sdkAuth(meetingParticipants.sdkKey, appSecret: meetingParticipants.sdkSecret);

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<div class="post-metadata">

**Author:** ![TimZoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/timzoom/32/978_2.png) [@TimZoom](https://devforum.zoom.us/u/TimZoom)\
**Post date:** [June 18, 2018, 5:30pm UTC](https://devforum.zoom.us/t/auth-error/1382/5 "2018-06-18T17:30:17Z")

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Hi Rajat, I will have an engineer look into this and get back to you.&nbsp;

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 19, 2018, 5:18am UTC](https://devforum.zoom.us/t/auth-error/1382/6 "2018-06-19T05:18:03Z")

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thank you&nbsp;

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 20, 2018, 5:04am UTC](https://devforum.zoom.us/t/auth-error/1382/7 "2018-06-20T05:04:54Z")

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Is it fixed?

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<div class="post-metadata">

**Author:** ![Robust\_Hu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/robust_hu/32/59_2.png) [@Robust\_Hu](https://devforum.zoom.us/u/Robust_Hu)\
**Post date:** [June 28, 2018, 9:45am UTC](https://devforum.zoom.us/t/auth-error/1382/8 "2018-06-28T09:45:05Z")

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error code 3 means that this account does not enable SDK, please contact with Zoom support to enable, then have a verify

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 28, 2018, 9:48am UTC](https://devforum.zoom.us/t/auth-error/1382/9 "2018-06-28T09:48:19Z")

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But In setting I had enabled it my self and it is working fine in iOS

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**Author:** ![Totti\_Zheng](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/totti_zheng/32/39102_2.png) [@Totti\_Zheng](https://devforum.zoom.us/u/Totti_Zheng)\
**Post date:** [June 28, 2018, 9:56am UTC](https://devforum.zoom.us/t/auth-error/1382/10 "2018-06-28T09:56:35Z")

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please make sure u config the same webdomain as ios.&nbsp;

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 28, 2018, 9:58am UTC](https://devforum.zoom.us/t/auth-error/1382/11 "2018-06-28T09:58:19Z")

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zoomSDK.zoomDomain = “[zoom.us](http://zoom.us)”

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<div class="post-metadata">

**Author:** ![Totti\_Zheng](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/totti_zheng/32/39102_2.png) [@Totti\_Zheng](https://devforum.zoom.us/u/Totti_Zheng)\
**Post date:** [June 29, 2018, 2:36am UTC](https://devforum.zoom.us/t/auth-error/1382/12 "2018-06-29T02:36:03Z")

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please try to set webdomain as [https://www.zoom.us](https://www.zoom.us)

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 29, 2018, 3:52am UTC](https://devforum.zoom.us/t/auth-error/1382/13 "2018-06-29T03:52:07Z")

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not working&nbsp;

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<div class="post-metadata">

**Author:** ![Totti\_Zheng](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/totti_zheng/32/39102_2.png) [@Totti\_Zheng](https://devforum.zoom.us/u/Totti_Zheng)\
**Post date:** [June 29, 2018, 4:01am UTC](https://devforum.zoom.us/t/auth-error/1382/14 "2018-06-29T04:01:07Z")

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which method u call failed?&nbsp; u mean u call&nbsp;

- (void)authSDK:(NSString\*)key appSecret:(NSString\*)secret,

and get a error 3 for in callback on&nbsp;

onZoomSDKAuthReturn ？？

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 29, 2018, 4:04am UTC](https://devforum.zoom.us/t/auth-error/1382/15 "2018-06-29T04:04:02Z")

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authService.sdkAuth(meetingParticipants.sdkKey, appSecret: meetingParticipants.sdkSecret);

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 29, 2018, 4:06am UTC](https://devforum.zoom.us/t/auth-error/1382/16 "2018-06-29T04:06:06Z")

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and I am getting&nbsp;

ZoomSDKError

&nbsp;&nbsp;- rawValue : 3

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 29, 2018, 4:07am UTC](https://devforum.zoom.us/t/auth-error/1382/17 "2018-06-29T04:07:46Z")

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if I skip this and try to join meeting, join meeting&nbsp;not work.

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 29, 2018, 4:09am UTC](https://devforum.zoom.us/t/auth-error/1382/18 "2018-06-29T04:09:38Z")

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not going inside&nbsp;

onZoomSDKAuthReturn(\_ returnValue: ZoomSDKAuthError) method

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<div class="post-metadata">

**Author:** ![Totti\_Zheng](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/totti_zheng/32/39102_2.png) [@Totti\_Zheng](https://devforum.zoom.us/u/Totti_Zheng)\
**Post date:** [June 29, 2018, 4:20am UTC](https://devforum.zoom.us/t/auth-error/1382/19 "2018-06-29T04:20:32Z")

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u use the mac sdk for electron？ how do u use our frameworks, if u just want run demo, u should follow our&nbsp;introduction

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<div class="post-metadata">

**Author:** ![Rajat\_Lakhina](https://avatars.discourse-cdn.com/v4/letter/r/ecc23a/32.png) [@Rajat\_Lakhina](https://devforum.zoom.us/u/Rajat_Lakhina)\
**Post date:** [June 29, 2018, 4:24am UTC](https://devforum.zoom.us/t/auth-error/1382/20 "2018-06-29T04:24:13Z")

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I am developing app for mac os I am getting sdkkey and sdksecret key from our own api. I have used framework in similar way you are using in the demo provided by you.

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