# AUTHRET\_ACCOUNTNOTENABLESDK error while using Zoom SDK

**URL:** <https://devforum.zoom.us/t/authret-accountnotenablesdk-error-while-using-zoom-sdk/129380>\
**Category:** Windows\
**Created:** [March 7, 2025, 3:59am UTC](https://devforum.zoom.us/t/authret-accountnotenablesdk-error-while-using-zoom-sdk/129380 "2025-03-07T03:59:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![cai.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cai.zoom/32/29704_2.png) [@cai.zoom](https://devforum.zoom.us/u/cai.zoom)\
**Post date:** [March 7, 2025, 3:59am UTC](https://devforum.zoom.us/t/authret-accountnotenablesdk-error-while-using-zoom-sdk/129380/1 "2025-03-07T03:59:20Z")

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We are getting `AUTHRET_ACCOUNTNOTENABLESDK` error while using bot SDK. We can see that our pro plan was cancelled, however, even after renewal of pro plan, we are still getting this error.

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**Author:** ![amanda-recallai](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/amanda-recallai/32/44747_2.png) [@amanda-recallai](https://devforum.zoom.us/u/amanda-recallai)\
**Post date:** [March 7, 2025, 5:01pm UTC](https://devforum.zoom.us/t/authret-accountnotenablesdk-error-while-using-zoom-sdk/129380/2 "2025-03-07T17:01:16Z")

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Hi @cai.zoom, it looks like the `AUTHRET_ACCOUNTNOTENABLESDK` means ‘Your account does not support SDK’ [according to the Zoom docs](https://developers.zoom.us/docs/meeting-sdk/linux/error-codes/#authentication-error-codes)

You may need to either

- Update your Zoom app’s features to include the missing feature (it should include the Meeting SDK feature found in features → embed found at [marketplace.zoom.us](http://marketplace.zoom.us)) or
- Reach out to Zoom directly and ask them to enable it for your account

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 7, 2025, 3:01am UTC](https://devforum.zoom.us/t/authret-accountnotenablesdk-error-while-using-zoom-sdk/129380/3 "2025-04-07T03:01:39Z")

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Closed on April 7, 2025, 3:01am UTC

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