# \[Auto-Start\] Cannot enable auto-start for my user **URL:** \ **Category:** Realtime Media Streams\ **Created:** [April 11, 2025, 5:34pm UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366 "2025-04-11T17:34:51Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![xgantan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/xgantan/32/66215_2.png) [@xgantan](https://devforum.zoom.us/u/xgantan)\ **Post date:** [April 11, 2025, 5:34pm UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366/1 "2025-04-11T17:34:51Z")
I have completed the steps in the developer doc to create a general app and configure the oauth. The oauth workflow is working. When I tried to enable the RTMS Auto-Start feature for my user, the “Confirm” button on the dialog of “Allow apps to access meeting content” does nothing. I have tried to enable it both as an admin and as a regular user, both of which face the same issue. Please advise on how to enable RTMS Auto-Start for our app. Thanks. ---
**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\ **Post date:** [April 11, 2025, 5:49pm UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366/2 "2025-04-11T17:49:52Z")
are you in account/settings or user/settings? ---
**Author:** ![xgantan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/xgantan/32/66215_2.png) [@xgantan](https://devforum.zoom.us/u/xgantan)\ **Post date:** [April 11, 2025, 6:53pm UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366/3 "2025-04-11T18:53:04Z")
I tried enabling it both as an admin of my user and my user itself from account/settings and user/settings. Neither of them is working. ---
**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\ **Post date:** [April 11, 2025, 6:55pm UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366/4 "2025-04-11T18:55:10Z")
we are checking this if it has to do anything with your cluster. ---
**Author:** ![tailin.chu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tailin.chu/32/26692_2.png) [@tailin.chu](https://devforum.zoom.us/u/tailin.chu)\ **Post date:** [April 12, 2025, 12:42am UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366/5 "2025-04-12T00:42:41Z")
![Screenshot 2025-04-11 at 5.36.08 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/4/1449e9085316b29ef7113ee7e1a4a5446427e1a6.png) I faced a similar issue; there is no meeting.rtms\_started webhook delivered after this. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [July 21, 2025, 4:29pm UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366/6 "2025-07-21T16:29:15Z")
@tailin.chu @xgantan It looks like this has since been resolved by us so I’ll close this out . If either of you are still seeing issues please submit a new topic and link to this so that I can assist further. ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [July 21, 2025, 4:29pm UTC](https://devforum.zoom.us/t/auto-start-cannot-enable-auto-start-for-my-user/131366/7 "2025-07-21T16:29:19Z")