# Automatic logout from Zoom class

**URL:** <https://devforum.zoom.us/t/automatic-logout-from-zoom-class/54200>\
**Category:** Web\
**Created:** [July 15, 2021, 12:41pm UTC](https://devforum.zoom.us/t/automatic-logout-from-zoom-class/54200 "2021-07-15T12:41:30Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![adpv](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adpv/32/3359_2.png) [@adpv](https://devforum.zoom.us/u/adpv)\
**Post date:** [July 15, 2021, 12:41pm UTC](https://devforum.zoom.us/t/automatic-logout-from-zoom-class/54200/1 "2021-07-15T12:41:31Z")

</div>

**Description**  
Multiple attendees are logging out from zoom meeting at same time.

**Error**  
There is error message just logged out from application

**Which Web Client SDK version?**  
1.9.6

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Join zoom meeting from our application through web sdk
2. Automatic logged out
3. No error message

**Screenshots**

**Device (please complete the following information):**

- Browser: [Chrome]
- Browser Version 91+]

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [July 16, 2021, 7:57pm UTC](https://devforum.zoom.us/t/automatic-logout-from-zoom-class/54200/2 "2021-07-16T19:57:13Z")

</div>

Hey @adpv,

Thank you for reaching out to the Zoom Developer Forum. Are you able to provide more information on the issues you’re seeing?

It sounds like you’re seeing users are automatically removed from meetings when using version 1.9.6 of the Web SDK. Is that correct?

Does this happen with all meetings or just some? Have you tested the behavior with the [Sample Web App](https://github.com/zoom/sample-app-web)?

Thanks,  
Max

---

<div class="post-metadata">

**Author:** ![adpv](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/adpv/32/3359_2.png) [@adpv](https://devforum.zoom.us/u/adpv)\
**Post date:** [August 11, 2021, 8:17am UTC](https://devforum.zoom.us/t/automatic-logout-from-zoom-class/54200/3 "2021-08-11T08:17:54Z")

</div>

Yes, we are using version 1.9.6

As this is random issue, so we are not able to test in real scenarios. As per attendance report from zoom, it can be seen that several students are logging out at same time also.

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 12, 2021, 9:50pm UTC](https://devforum.zoom.us/t/automatic-logout-from-zoom-class/54200/4 "2021-08-12T21:50:05Z")

</div>

Hey @adpv,

Please send an email to [developersupport@zoom.us](mailto:developersupport@zoom.us) with a link to this thread. In that email, please provide the meeting number and the report where you’re seeing this. I’ll use that to investigate further.

Thanks,  
Max

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 12, 2021, 7:50am UTC](https://devforum.zoom.us/t/automatic-logout-from-zoom-class/54200/5 "2021-09-12T07:50:55Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.