# Automatic Recording Not Getting Started

**URL:** <https://devforum.zoom.us/t/automatic-recording-not-getting-started/32764>\
**Category:** API and Webhooks\
**Created:** [October 9, 2020, 1:21pm UTC](https://devforum.zoom.us/t/automatic-recording-not-getting-started/32764 "2020-10-09T13:21:24Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![cgilbert](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@cgilbert](https://devforum.zoom.us/u/cgilbert)\
**Post date:** [October 9, 2020, 1:21pm UTC](https://devforum.zoom.us/t/automatic-recording-not-getting-started/32764/1 "2020-10-09T13:21:24Z")

</div>

**Description**  
I have enabled automatic recording in the cloud for Zoom phone. However, I do not see the recordings.

Further, I am using the recording started and recording completed events for some programming purposes - I am getting those events, but I am not receiving the “play\_url” or “download\_url” - which maybe due to recordings not getting started automatically.  
Note:- I have the licensed account.

**Error**  
Automatic recording is not getting started for inbound and outbound calls for the Zoom phone.

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [October 9, 2020, 1:21pm UTC](https://devforum.zoom.us/t/automatic-recording-not-getting-started/32764/2 "2020-10-09T13:21:29Z")

</div>

Hey @cgilbert

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout these related threads that may have the answer you are looking for:

> [@How to start recording a meeting?](https://devforum.zoom.us/t/-/5966):
>
> Description Is it possible to start a cloud or local recording while in a zoom meeting? Eg the result of clicking “record” on the client UI. This is assuming: recording is enabled in settings but automatic recording is not enabled The closest thing we have found is to PATCH /meetings/{id} with { auto\_recording: 'local' } but it didn’t work (as is probably expected).

> [@Cloud recording not record](https://devforum.zoom.us/t/-/12697):
>
> I have activated the option to record the meetings automatically, but it does not record them.

> [@meeting recording for developer account](https://devforum.zoom.us/t/-/417):
>
> is cloud recording disabled for developer account? I am trying to download a meeting recording that I had conducted, using [https://api.zoom.us/v1/recording/get](https://api.zoom.us/v1/recording/get) but i get ‘there is no recording for this meeting message’. I am passing the uuid as the meeting id. The meeting recording did get saved on my local machine when the meeting ended but I cannot retrieve the recording to test the get recording service. &nbsp;

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 8, 2020, 11:21pm UTC](https://devforum.zoom.us/t/automatic-recording-not-getting-started/32764/3 "2020-11-08T23:21:43Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.