# Black Screen on Android Video SDK 2.2.0

**URL:** <https://devforum.zoom.us/t/black-screen-on-android-video-sdk-2-2-0/132159>\
**Category:** Video SDK\
**Tags:** video-sdk, android\
**Created:** [April 30, 2025, 6:25am UTC](https://devforum.zoom.us/t/black-screen-on-android-video-sdk-2-2-0/132159 "2025-04-30T06:25:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![paul.mathew](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/paul.mathew/32/53727_2.png) [@paul.mathew](https://devforum.zoom.us/u/paul.mathew)\
**Post date:** [April 30, 2025, 6:25am UTC](https://devforum.zoom.us/t/black-screen-on-android-video-sdk-2-2-0/132159/1 "2025-04-30T06:25:43Z")

</div>

Hi Team,

Link for Google drive

This google drive link contains two zoom logs from Android devices which uses t[his zoom video sdk 2.2.0 for android](https://mvnrepository.com/artifact/us.zoom.videosdk/zoomvideosdk-core/2.2.0)

and whenever i call the bellow method

```auto
fun sdkChangeRemoteUserVideoResolution(
    screen: ZoomScreenType.VideoOnScreen,
    remoteSdkUser: ZoomVideoSDKUser?,
    resolution: String
) {
    if (remoteSdkUser == null) {
        logNormal(COMP_NAME, "remoteSdkUser is null cannot show video")
        loge(COMP_NAME, "remoteSdkUser is null cannot show video")
        return
    }

    val videoResolution=when(resolution){
        "FHD" -> ZoomVideoSDKVideoResolution.VideoResolution_1080P
        "HD" -> ZoomVideoSDKVideoResolution.VideoResolution_720P
        "SD" -> ZoomVideoSDKVideoResolution.VideoResolution_360P
        "auto"-> ZoomVideoSDKVideoResolution.ZoomVideoSDKResolution_Auto

        else -> ZoomVideoSDKVideoResolution.ZoomVideoSDKResolution_Auto
    }
    loge("CallSettingsSheet ","Resolution "+videoResolution)
    val ret = remoteSdkUser.videoCanvas.subscribe(
            screen.remoteZoomSdkView(),
            ZoomVideoSDKVideoAspect.ZoomVideoSDKVideoAspect_PanAndScan,
            videoResolution
        )

    loge("CallSettingsSheet sdkStartRemoteUserVideo ", "" + ZoomErrorCode.parseErrorCode(ret))
    logNormal("CallSettingsSheet sdkStartRemoteUserVideo ", "" + ZoomErrorCode.parseErrorCode(ret))
}

```

the remote video feed is going black and when I need to select any other resolution to get back the video.

this issue was not there [for same sdk with older version 2.1.0](https://mvnrepository.com/artifact/us.zoom.videosdk/zoomvideosdk-core/2.1.0)

Can you please consider this as a high priority one  
cc  
@ticorrian.heard , @ekaansh.zoom , @richard.zoom

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<div class="post-metadata">

**Author:** ![ticorrian.heard](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ticorrian.heard/32/70213_2.png) [@ticorrian.heard](https://devforum.zoom.us/u/ticorrian.heard)\
**Post date:** [May 1, 2025, 4:35pm UTC](https://devforum.zoom.us/t/black-screen-on-android-video-sdk-2-2-0/132159/2 "2025-05-01T16:35:28Z")

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Hi @paul.mathew here is the new reference for the ticket with engineering: ZSEE-164744

Engineering is looking into the logs you included now. I will update you shortly with their findings