# Blocked by Cloudflare

**URL:** <https://devforum.zoom.us/t/blocked-by-cloudflare/91292>\
**Category:** API and Webhooks\
**Created:** [July 4, 2023, 10:39am UTC](https://devforum.zoom.us/t/blocked-by-cloudflare/91292 "2023-07-04T10:39:10Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ringwelt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ringwelt/32/8644_2.png) [@ringwelt](https://devforum.zoom.us/u/ringwelt)\
**Post date:** [July 4, 2023, 10:39am UTC](https://devforum.zoom.us/t/blocked-by-cloudflare/91292/1 "2023-07-04T10:39:11Z")

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Hi,

when callling the users api endpoint with any company email address everything works fine and returns a user. But for one specific email address i get a blocked by cloudflare response.

[https://api.zoom.us/v2/users/unlikely-address@my-company.de?login\_type=101](https://api.zoom.us/v2/users/unlikely-address@my-company.de?login_type=101)

Please unblock me and tell me why the email address may trigger the blocking.

I can provide you the affected email address per dm.

Last received Cloudflare Ray IDs:

7e16a5512a687a3c  
7e168b770fbb58ea

Thanks

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [July 5, 2023, 12:41am UTC](https://devforum.zoom.us/t/blocked-by-cloudflare/91292/2 "2023-07-05T00:41:01Z")

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@ringwelt , are you on corporate network and behind a cloudflare proxy? if so, you might want to reach out to cloudflare on this

if that is not the case, let me DM you and get the email address from you

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**Author:** ![ringwelt](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ringwelt/32/8644_2.png) [@ringwelt](https://devforum.zoom.us/u/ringwelt)\
**Post date:** [July 5, 2023, 7:28am UTC](https://devforum.zoom.us/t/blocked-by-cloudflare/91292/3 "2023-07-05T07:28:40Z")

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Hi Chun,

we have no connections with cloudflare.

Please dm me for more info.

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 7, 2024, 11:05pm UTC](https://devforum.zoom.us/t/blocked-by-cloudflare/91292/4 "2024-07-07T23:05:04Z")

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Closed on July 7, 2024, 11:05pm UTC

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