# Breakout Room problem

**URL:** <https://devforum.zoom.us/t/breakout-room-problem/7658>\
**Category:** Meeting SDK\
**Created:** [January 23, 2020, 6:47pm UTC](https://devforum.zoom.us/t/breakout-room-problem/7658 "2020-01-23T18:47:19Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![vinicius\_barbosa](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vinicius_barbosa/32/3014_2.png) [@vinicius\_barbosa](https://devforum.zoom.us/u/vinicius_barbosa)\
**Post date:** [January 23, 2020, 6:47pm UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/1 "2020-01-23T18:47:19Z")

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Hello all,  
I’m currently building my own custom in-meeting interface, and it’s all going great. There’s one problem: if I join a meeting and the host assigns me to a breakout room, nothing happens in my app. The invite to join the breakout room does not appears, and if I set it to move users automatically to the breakout rooms, nothing happens either. This problem DOES NOT occur if I use the built in UI of the sample provided in the zoom SDK guides. Is there any option that I should enable in my custom UI so that I can be sent to the breakout rooms by the host automatically?

I’m currently using the newest zoom SDK for Android.

Thanks for the help in advance!

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [January 25, 2020, 3:40am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/2 "2020-01-25T03:40:21Z")

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Hi [vinicius.barbosa2](https://devforum.zoom.us/u/vinicius.barbosa2),

Thanks for using Zoom SDK. Regarding your question, I have forwarded this to the engineering team and will get back to you shortly.

Thanks!

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**Author:** ![vinicius\_barbosa](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vinicius_barbosa/32/3014_2.png) [@vinicius\_barbosa](https://devforum.zoom.us/u/vinicius_barbosa)\
**Post date:** [January 27, 2020, 11:11am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/3 "2020-01-27T11:11:24Z")

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Hello Carson,

Ok, thanks for the help!

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [February 1, 2020, 12:30am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/4 "2020-02-01T00:30:02Z")

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Hi [vinicius\_barbosa](https://devforum.zoom.us/u/vinicius_barbosa),

Thanks for the reply. Just would like to provide a quick update here that I have not heard back from the engineering team regarding this and I will keep you posted as soon as I heard anything. Pardon the inconvenience caused by this.

Thanks!

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [February 3, 2020, 6:40pm UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/5 "2020-02-03T18:40:34Z")

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Hi [vinicius\_barbosa](https://devforum.zoom.us/u/vinicius_barbosa),

Thanks again for the post. The Breakout room feature currently not supported in the Custom UI mode, I have made this as a feature request to the engineering team and we will add it in the future release. Please follow our Github repo for any updates: [https://github.com/zoom/zoom-sdk-android](https://github.com/zoom/zoom-sdk-android)

Thanks!

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**Author:** ![vignesh](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vignesh](https://devforum.zoom.us/u/vignesh)\
**Post date:** [April 30, 2020, 1:25pm UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/6 "2020-04-30T13:25:49Z")

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Hello @carson.zoom,  
So you are telling I cannot create a breakout room with getInMeetingBOController().getBOCreatorHelper().createBO(String) even am the host of the meeting?

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [May 2, 2020, 7:26am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/7 "2020-05-02T07:26:25Z")

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Hi [vignesh](https://devforum.zoom.us/u/vignesh),

Thanks for the reply. Yes, you can. The breakout room is now available in Custom UI since v4.6.15801.0403. It was not supported when I replied above.

Thanks!

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [May 2, 2020, 7:27am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/8 "2020-05-02T07:27:02Z")

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Hi [vinicius\_barbosa](https://devforum.zoom.us/u/vinicius_barbosa),

The Breakout room feature is now available in Custom UI. Please have a try with the latest version.

Thanks!

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**Author:** ![vignesh](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vignesh](https://devforum.zoom.us/u/vignesh)\
**Post date:** [May 2, 2020, 11:59am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/9 "2020-05-02T11:59:54Z")

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> [@vignesh](#):
>
> getInMeetingBOController().getBOCreatorHelper().createBO(String)

Hello @carson.zoom,  
Thanks for replying. I used getInMeetingBOController().getBOCreatorHelper().createBO(String) and getInMeetingBOController().getBOCreatorHelper().startBO() but app tends to crash badly, could not see the logs or recover logs. Can you please provide a working example or sample project which has this feature.

Thanks,  
R.Vignesh

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<div class="post-metadata">

**Author:** ![vignesh](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vignesh](https://devforum.zoom.us/u/vignesh)\
**Post date:** [May 4, 2020, 3:25pm UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/10 "2020-05-04T15:25:25Z")

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Hello @carson.zoom,  
Am able to make progress with the samples you have provided. I think I can able to figure it out.

Thanks,  
R.Vignesh.

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [May 6, 2020, 7:56am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/11 "2020-05-06T07:56:47Z")

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Hi R.Vignesh.,

Thanks for the reply. Our demo app has the implementation of the BO features, you may refer to the following:

- [https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/ui/BreakoutRoomsAdminActivity.java](https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/ui/BreakoutRoomsAdminActivity.java)
- [https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/ui/BoEditActivity.java](https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/ui/BoEditActivity.java)
- [https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/inmeetingfunction/customizedmeetingui/SimpleInMeetingBOControllerListener.java](https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/inmeetingfunction/customizedmeetingui/SimpleInMeetingBOControllerListener.java)

Hope this helps. Thanks!

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<div class="post-metadata">

**Author:** ![vignesh](https://avatars.discourse-cdn.com/v4/letter/v/4bbf92/32.png) [@vignesh](https://devforum.zoom.us/u/vignesh)\
**Post date:** [May 12, 2020, 11:42am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/12 "2020-05-12T11:42:14Z")

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@carson.zoom thank you so much found it out.

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [May 13, 2020, 8:49am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/13 "2020-05-13T08:49:28Z")

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Glad to be helpful. Happy Zooming! 🙂

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**Author:** ![Aleksandr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aleksandr/32/9155_2.png) [@Aleksandr](https://devforum.zoom.us/u/Aleksandr)\
**Post date:** [June 2, 2020, 2:58pm UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/14 "2020-06-02T14:58:28Z")

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Hi @carson.zoom,

I have a few more questions about Breakout room implementation in Custom UI.  
I use iOS mobile SDK v4.6.21666.0428. I checked out `BOMeetingViewController` that shows how to use Breakout room feature in Custom UI. But I can’t find some use-cases and wondering are they possible at all in Custom UI with current SDK or not.

**Use-cases:**

1. The meeting host is able to configure Breakout room behavior as shown in the attached picture. Is it possible to get those settings on the client-end using Mobile SDK? ![Screenshot 2020-06-02 at 17.43.42](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/cd826bf84387c43b763f1efbc7482c9d15a6c986.png)
2. Does SDK have a method for ‘Ask for help’ button inside the breakout room?
3. Is it possible to display a message broadcasted to the breakout room by the host?
4. When the host closes the breakout rooms `onLostAttendeeRightsNotification` delegate’s method is triggered. But at this point` [[[MobileRTC sharedRTC] getMeetingService] getAttedeeHelper]` returns `nil`. Therefore, I can’t call to `leaveBO` attendee’s method. I need to leave and rejoin the meeting in order to get to the Main room. It looks like a workaround. Is any simpler way to return to the Main room?

Thanks!

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [June 4, 2020, 7:17am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/15 "2020-06-04T07:17:45Z")

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Hi @Aleksandr,

Thanks for the reply/ Regarding your questions:

> [@Aleksandr](#):
>
> - The meeting host is able to configure Breakout room behavior as shown in the attached picture. Is it possible to get those settings on the client-end using Mobile SDK?
> 
> ![Screenshot 2020-06-02 at 17.43.42](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/cd826bf84387c43b763f1efbc7482c9d15a6c986.png)
> 
> - Does SDK have a method for ‘Ask for help’ button inside the breakout room?
> - Is it possible to display a message broadcasted to the breakout room by the host?

Currently we do not have interfaces to get those settings so these are not supported in Custom UI.

> [@Aleksandr](#):
>
> When the host closes the breakout rooms `onLostAttendeeRightsNotification` delegate’s method is triggered. But at this point ` [[[MobileRTC sharedRTC] getMeetingService] getAttedeeHelper]` returns `nil` . Therefore, I can’t call to `leaveBO` attendee’s method. I need to leave and rejoin the meeting in order to get to the Main room. It looks like a workaround. Is any simpler way to return to the Main room?

Call the leaveMeeting and then call join meeting again is the right way and so far the only way to do so.

Hope this helps. Thanks!

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**Author:** ![Aleksandr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aleksandr/32/9155_2.png) [@Aleksandr](https://devforum.zoom.us/u/Aleksandr)\
**Post date:** [June 4, 2020, 8:13am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/16 "2020-06-04T08:13:55Z")

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Hi @carson.zoom,

Thanks for the answers. Yes, your assistance is very helpful!

Could I file a feature request for the extended support of the Breakout room feature in Custom UI?

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [June 5, 2020, 10:14am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/17 "2020-06-05T10:14:09Z")

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Hey @Aleksandr,

Sure you can. I will help to forward these feature requests to the engineering team and they will investigate the possibilities of supporting this and add them based on their bandwidth. Will keep you posted if I have any updates regarding this.

Thanks!

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**Author:** ![Aleksandr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aleksandr/32/9155_2.png) [@Aleksandr](https://devforum.zoom.us/u/Aleksandr)\
**Post date:** [June 5, 2020, 11:42am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/18 "2020-06-05T11:42:36Z")

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Cool. @carson.zoom thanks for your assistance!

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [June 17, 2020, 6:44am UTC](https://devforum.zoom.us/t/breakout-room-problem/7658/19 "2020-06-17T06:44:02Z")

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