# BUG: Missing user.settings\_updated webhook when a user's settings are changed via the account **URL:** \ **Category:** API and Webhooks\ **Created:** [March 9, 2020, 11:44pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-a-users-settings-are-changed-via-the-account/8495 "2020-03-09T23:44:32Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\ **Post date:** [March 9, 2020, 11:44pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-a-users-settings-are-changed-via-the-account/8495/1 "2020-03-09T23:44:32Z")
If a user has not modified their settings, then they default to the account settings. If settings on the account are updated, this causes the user’s settings to be updated. However, the `user.settings_updated` webhook is never sent. Per the documentation, this is incorrect behavior: > The **User Settings Updated** event is triggered every time the settings of one of your app users or account users are updated. Because Use Manager OAuth apps cannot access account settings or webhooks, it is impossible to keep in sync with the user’s current settings via webhooks due to this bug. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 10, 2020, 4:32pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-a-users-settings-are-changed-via-the-account/8495/2 "2020-03-10T16:32:50Z")
Hey @ryan, Can you send us the App Name, and Account ID’s settings you are updating so I can look at the logs? Thanks, Tommy ---
**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\ **Post date:** [March 10, 2020, 6:38pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-a-users-settings-are-changed-via-the-account/8495/3 "2020-03-10T18:38:15Z")
(Account Info hidden) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 10, 2020, 7:33pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-a-users-settings-are-changed-via-the-account/8495/4 "2020-03-10T19:33:16Z")
Hey @ryan, Thanks for providing your account info, I am checking to see if this is a bug, or intended (ZOOM-143200). However I do think this is the intended functionality, because for a user level app, even if the settings are changed at the account level which can affect user level settings, you will not receive the notification, unless you are the one who made the settings change, or if the OAuth app is Account Level. Thanks, Tommy ---
**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\ **Post date:** [March 10, 2020, 7:52pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-a-users-settings-are-changed-via-the-account/8495/5 "2020-03-10T19:52:06Z")
I understand what you’re saying but I’d question the purpose of `user.settings_updated` then. If it doesn’t notify the app whenever a user’s settings changed (by whatever mechanism), what’s the point? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 10, 2020, 8:13pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-a-users-settings-are-changed-via-the-account/8495/6 "2020-03-10T20:13:38Z")
Hey @ryan, This is intended functionality. The user.settings\_updated webhook will only fire if that user updated the setting. Not if an account admin updated an account wide setting. Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 7:30pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-a-users-settings-are-changed-via-the-account/8495/7 "2020-08-21T19:30:05Z")
Closed on August 21, 2020, 7:30pm UTC