# BUG: Missing user.settings\_updated webhook when changing settings **URL:** \ **Category:** API and Webhooks\ **Created:** [March 9, 2020, 11:08pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-changing-settings/8494 "2020-03-09T23:08:47Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ryan](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ryan/32/37137_2.png) [@ryan](https://devforum.zoom.us/u/ryan)\ **Post date:** [March 9, 2020, 11:08pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-changing-settings/8494/1 "2020-03-09T23:08:47Z")
When changing some settings, the `user.settings_updated` webhook is never sent. Two examples: 1. Auto Recordings If the user enables or disables auto recordings, we receive the webhook. However if they change from local to cloud or vice versa, we do not receive the webhook. 2. Live Streaming If the user allows or disallows live streaming, we receive the webhook. However if they allow/disallow a type of live streaming e.g. Custom Live Streaming Service, we do not receive the webhook. In both of these cases, these are changes to “subsettings” within a larger setting. Per the documentation, this is incorrect behavior: > The **User Settings Updated** event is triggered _every time_ the settings of one of your app users or account users are updated. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 10, 2020, 4:18pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-changing-settings/8494/2 "2020-03-10T16:18:22Z")
Hey @ryan, This is a known issue: > [@Webhook not received when changed auto\_recording from "local" to "cloud"](https://devforum.zoom.us/t/webhook-not-received-when-changed-auto-recording-from-local-to-cloud/8224): > > Description When a user visits : [https://zoom.us/profile/setting?tab=recording](https://zoom.us/profile/setting?tab=recording) Under the section “Automatic recording” , User can select “local” or “cloud” Even if the App is registered for webhook “user.settings\_updated” event, webhook is not received in above case. But, If “Automatic recording” itself is turned OFF or ON then, I do receive the Webhook with event “user.settings\_updated”. Error Webhook for “user.settings\_updated” not received for that change only. Which App Type (OAuth /… I will add the live streaming settings to the ticket as well. (ZOOM-139931) Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 7:30pm UTC](https://devforum.zoom.us/t/bug-missing-user-settings-updated-webhook-when-changing-settings/8494/3 "2020-08-21T19:30:02Z")
Closed on August 21, 2020, 7:30pm UTC