# Bug : SDK Key and Secret Missing From App Credentials

**URL:** <https://devforum.zoom.us/t/bug-sdk-key-and-secret-missing-from-app-credentials/82267>\
**Category:** Web\
**Created:** [January 28, 2023, 4:48am UTC](https://devforum.zoom.us/t/bug-sdk-key-and-secret-missing-from-app-credentials/82267 "2023-01-28T04:48:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![lsr\_zoom5](https://avatars.discourse-cdn.com/v4/letter/l/ecd19e/32.png) [@lsr\_zoom5](https://devforum.zoom.us/u/lsr_zoom5)\
**Post date:** [January 28, 2023, 4:48am UTC](https://devforum.zoom.us/t/bug-sdk-key-and-secret-missing-from-app-credentials/82267/1 "2023-01-28T04:48:04Z")

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Dear support,  
My account does not showing sdk key and sdk secret. It showing like below:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/a/4/a47a4a113b4b07a8ea278d8c4c50bc2f8e07d6bb.png)

I would expect to see an App Credentials page like this one and that this is a known issue (ticket ZOOM-481026)

 ![Screen Shot 2023-01-23 at 2.45.57 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/9/f/9f6cb2a2d3fea79580164fd90b0dcee7cc96b39a.png)

Please help!

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [January 30, 2023, 4:01am UTC](https://devforum.zoom.us/t/bug-sdk-key-and-secret-missing-from-app-credentials/82267/2 "2023-01-30T04:01:16Z")

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This is a bug which we have identified. It only affects a subset of customers who have created their SDK App within a specific date range. I’ll reach out to you @lsr_zoom5 for more details on your account.

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<div class="post-metadata">

**Author:** ![lsr\_zoom5](https://avatars.discourse-cdn.com/v4/letter/l/ecd19e/32.png) [@lsr\_zoom5](https://devforum.zoom.us/u/lsr_zoom5)\
**Post date:** [January 30, 2023, 4:32am UTC](https://devforum.zoom.us/t/bug-sdk-key-and-secret-missing-from-app-credentials/82267/3 "2023-01-30T04:32:49Z")

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okay… thanks for helping

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 1, 2023, 2:32pm UTC](https://devforum.zoom.us/t/bug-sdk-key-and-secret-missing-from-app-credentials/82267/4 "2023-03-01T14:32:57Z")

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Closed on March 1, 2023, 2:32pm UTC

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