# Call Logs Question

**URL:** <https://devforum.zoom.us/t/call-logs-question/94388>\
**Category:** Phone\
**Tags:** phone, api\
**Created:** [September 2, 2023, 7:48pm UTC](https://devforum.zoom.us/t/call-logs-question/94388 "2023-09-02T19:48:05Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![kencds](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kencds/32/51190_2.png) [@kencds](https://devforum.zoom.us/u/kencds)\
**Post date:** [September 2, 2023, 7:48pm UTC](https://devforum.zoom.us/t/call-logs-question/94388/1 "2023-09-02T19:48:05Z")

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Hello Team.

I came across this call log ( pattern below) from API, but I’m struggling to connect them together  
The two calls are related but I don’t see any variable that can link them together.

My goal is to search for the caller’s number and I would be able to see every recording for the entire session even if the call was transferred.

Can you review and advise?

Full Path:  
Customer → IVR → Call Queue → Agent - \> Transfer directly to another agent

Part 1 :  
Customer → IVR → Call Queue → Agent  
Call\_Id : 7273549007284394565

Part 2 :  
Agent - \>Warm Transfer directly to another agent  
Call\_id : 7273549458255964843

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [September 11, 2023, 9:21pm UTC](https://devforum.zoom.us/t/call-logs-question/94388/2 "2023-09-11T21:21:09Z")

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Hi @kencds ,

Which API endpoints are you using please?

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<div class="post-metadata">

**Author:** ![kencds](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kencds/32/51190_2.png) [@kencds](https://devforum.zoom.us/u/kencds)\
**Post date:** [September 21, 2023, 11:48pm UTC](https://devforum.zoom.us/t/call-logs-question/94388/4 "2023-09-21T23:48:09Z")

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Hi @gianni.zoom

I used /phone/call\_logs/{call\_id}

I tried that on both 7273549007284394565 and 7273549458255964843

but I don’t see any variable link them together. Not sure what I’ve missed here.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [September 26, 2023, 12:29pm UTC](https://devforum.zoom.us/t/call-logs-question/94388/5 "2023-09-26T12:29:08Z")

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Hi @kencds ,

Messaging you for your developer email, app client id being used to authorize queries to the API and short recording of your workflow!

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [September 26, 2023, 9:16pm UTC](https://devforum.zoom.us/t/call-logs-question/94388/6 "2023-09-26T21:16:01Z")

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> [@kencds](#):
>
> I used /phone/call\_logs/{call\_id}

> **[Zoom Phone API](https://developers.zoom.us/docs/api/rest/reference/phone/methods/#operation/getCallLogDetails)**
>
> API Reference for /docs/api/rest/reference/phone/methods

What about `id`?

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/b/2/b253c3dffbad00d1b497e0839b40749f20171b07.png)

Is it the same? Please share complete response screenshots in our private message.

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<div class="post-metadata">

**Author:** ![kencds](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kencds/32/51190_2.png) [@kencds](https://devforum.zoom.us/u/kencds)\
**Post date:** [September 28, 2023, 7:46pm UTC](https://devforum.zoom.us/t/call-logs-question/94388/7 "2023-09-28T19:46:38Z")

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> [@gianni.zoom](#):
>
> What about `id`?

@gianni.zoom I tried posting the detail app id and post results for the two calls in the private message, let me know you receive them.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [October 1, 2023, 7:55pm UTC](https://devforum.zoom.us/t/call-logs-question/94388/8 "2023-10-01T19:55:25Z")

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Hi @kencds , received and will take a look!