# Call logs vs web interface reports **URL:** \ **Category:** Reports and Dashboards\ **Created:** [September 20, 2022, 6:44pm UTC](https://devforum.zoom.us/t/call-logs-vs-web-interface-reports/76272 "2022-09-20T18:44:57Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![sergey.dirin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergey.dirin/32/41588_2.png) [@sergey.dirin](https://devforum.zoom.us/u/sergey.dirin)\ **Post date:** [September 20, 2022, 6:44pm UTC](https://devforum.zoom.us/t/call-logs-vs-web-interface-reports/76272/1 "2022-09-20T18:44:57Z")
**API Endpoint(s) and/or Zoom API Event(s)** [https://api.zoom.us/v2/phone/call\_logs](https://api.zoom.us/v2/phone/call_logs) **Description** I am comparing the call logs from API and the report export Phone System → Charge → Calls For the same date the reports do not match. **Error?** Both reports should show the history of calls for users. How are they different? What data is correct? **How To Reproduce** _Steps to reproduce the behavior:_ [https://api.zoom.us/v2/phone/call\_logs?page\_size=300&from=2022-09-19&to=2022-09-19&time\_type=endTime](https://api.zoom.us/v2/phone/call_logs?page_size=300&from=2022-09-19&to=2022-09-19&time_type=endTime) _2. Authentication method or app type_ Server-to-Server OAuth _3. Any errors_ only small percentage of CalleeNumber matching the To column from the web interface Charge Calls report. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 21, 2022, 5:59pm UTC](https://devforum.zoom.us/t/call-logs-vs-web-interface-reports/76272/2 "2022-09-21T17:59:48Z")
@sergey.dirin , can you please share screenshots of what you’re comparing with sensitive information obscured? ---
**Author:** ![sergey.dirin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergey.dirin/32/41588_2.png) [@sergey.dirin](https://devforum.zoom.us/u/sergey.dirin)\ **Post date:** [September 22, 2022, 3:10pm UTC](https://devforum.zoom.us/t/call-logs-vs-web-interface-reports/76272/3 "2022-09-22T15:10:46Z")
I am making an API call: [https://api.zoom.us/v2/phone/call\_logs?page\_size=300&from=2022-09-21&to=2022-09-21&time\_type=endTime](https://api.zoom.us/v2/phone/call_logs?page_size=300&from=2022-09-21&to=2022-09-21&time_type=endTime) In return I get a list of calls for all users. If for example I filter the result for just one name I get 36 calls from that user. It will be all obscured because it has names and phone numbers. To check that information I go to the Reporting → Phone System → Charge → Calls ( system doesn’t allow me to upload a screenshot of the report page error: Sorry, you can’t embed media items in a post. ) For the same date 2022-09-19 In result for the user with 36 calls from API calls I get one call from here. The one call from the web interface is showing at 9/21/2022 1:49:40 PM. The call to the same phone number from API is showing at 9/21/2022 8:48:16 PM along with 35 other calls. I suspect that this happens because of the difference in time zones between the API call and my settings for the web interface. May I please ask to confirm my suspicion and show me how to request the API data for a specific time zone, or show me what is the reason for this discrepancy. Let me know if additional information is needed. ---
**Author:** ![sergey.dirin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sergey.dirin/32/41588_2.png) [@sergey.dirin](https://devforum.zoom.us/u/sergey.dirin)\ **Post date:** [September 28, 2022, 3:56pm UTC](https://devforum.zoom.us/t/call-logs-vs-web-interface-reports/76272/4 "2022-09-28T15:56:41Z")
6 days passed since my response. May I ask for the update on this issue?