# Call queue recordings

**URL:** <https://devforum.zoom.us/t/call-queue-recordings/7705>\
**Category:** API and Webhooks\
**Created:** [January 27, 2020, 4:56am UTC](https://devforum.zoom.us/t/call-queue-recordings/7705 "2020-01-27T04:56:29Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![ruann](https://avatars.discourse-cdn.com/v4/letter/r/45deac/32.png) [@ruann](https://devforum.zoom.us/u/ruann)\
**Post date:** [January 27, 2020, 4:56am UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/1 "2020-01-27T04:56:30Z")

</div>

Hi everyone!

New here in Zoom. We are trying to get all the recordings of our test call queue. Do you have any idea? We can’t see any request function for that in API. Thanks in advance!

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 27, 2020, 4:59pm UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/2 "2020-01-27T16:59:53Z")

</div>

Hey @ruann,

You are trying to get recordings for [Zoom Phone](https://zoom.us/phonesystem) based on phone number right?

Have you seen the [Get Users Phone Recordings endpoint](https://marketplace.zoom.us/docs/api-reference/zoom-api/phone/phoneuserrecordings)?

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![ruann](https://avatars.discourse-cdn.com/v4/letter/r/45deac/32.png) [@ruann](https://devforum.zoom.us/u/ruann)\
**Post date:** [January 27, 2020, 11:14pm UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/3 "2020-01-27T23:14:13Z")

</div>

Yes. You’re right. We have also seen that endpoint. But we need to get the recordings from the call queue.  
I have attached a screenshot.  
 ![test queue](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/2/210a397e68ab7d42554fe969ad4f31a7e359c603.jpeg)

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 28, 2020, 5:17pm UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/4 "2020-01-28T17:17:53Z")

</div>

Hey @ruann,

As of now we do not have a GET [Call Queue](https://marketplace.zoom.us/docs/api-reference/zoom-api/phone-call-queues/listcallqueues) Recordings endpoint.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![AussieDave](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@AussieDave](https://devforum.zoom.us/u/AussieDave)\
**Post date:** [June 9, 2020, 7:53am UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/5 "2020-06-09T07:53:24Z")

</div>

Continuing the discussion from [API Updates June 1st 2020](https://devforum.zoom.us/t/api-updates-june-1st-2020/19824):

Hi @michael_p.zoom and @tommy ,

That is exciting news about those new phone APIs (we have been waiting for these)!

The link [https://marketplace.zoom.us/docs/api-reference/zoom-api/phone-call-queues/getcallqueuerecordings](https://marketplace.zoom.us/docs/api-reference/zoom-api/phone-call-queues/getcallqueuerecordings) does not seem to be working. Are you able to double check or refer me elsewhere.

Thanks and keep up the great work!

Dave.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 12, 2020, 10:43pm UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/6 "2020-06-12T22:43:10Z")

</div>

Hey @AussieDave,

Happy to hear you are excited about the new phone APIs! Thanks for the compliment! 🙂

@shrijana.g @michael.zoom @michael_p.zoom can you check that dead link? ^

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 12, 2020, 11:00pm UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/7 "2020-06-12T23:00:10Z")

</div>

Hey @AussieDave,

Looks like we had to fix a bug! It will be released this weekend and the doc page will be re enabled.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![shrijana.g](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shrijana.g/32/605_2.png) [@shrijana.g](https://devforum.zoom.us/u/shrijana.g)\
**Post date:** [June 12, 2020, 11:02pm UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/8 "2020-06-12T23:02:23Z")

</div>

@AussieDave @tommy The release of Call Queue recording API was delayed to June 14. You will be able to view the related reference doc on Monday, June 15 if the release goes as planned.

Thank you. 🙂  
Shrijana

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 10:02pm UTC](https://devforum.zoom.us/t/call-queue-recordings/7705/9 "2020-08-21T22:02:26Z")

</div>


