# Call Tracing via API

**URL:** <https://devforum.zoom.us/t/call-tracing-via-api/111822>\
**Category:** Phone\
**Created:** [June 12, 2024, 5:09pm UTC](https://devforum.zoom.us/t/call-tracing-via-api/111822 "2024-06-12T17:09:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jeff.Young](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jeff.young/32/60581_2.png) [@Jeff.Young](https://devforum.zoom.us/u/Jeff.Young)\
**Post date:** [June 12, 2024, 5:09pm UTC](https://devforum.zoom.us/t/call-tracing-via-api/111822/1 "2024-06-12T17:09:46Z")

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Looking to trace calls from the time it enters the ZP environment until it is answered or terminated.

Example:

Call placed to user1 → user1 doesn’t answer and call forwards to call queue → someone in call queue answers.

Is there a field that holds a persistence where this call can be tracked from beginning to end?

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [June 13, 2024, 3:42am UTC](https://devforum.zoom.us/t/call-tracing-via-api/111822/2 "2024-06-13T03:42:19Z")

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Hi @Jeff.Young ,

I have you looks at our [webhooks](https://developers.zoom.us/docs/api/rest/reference/phone/events/#overview)? You can subscribe to several that will help you trace the call’s pathway.