# Calling custCreate on Basic account

**URL:** <https://devforum.zoom.us/t/calling-custcreate-on-basic-account/7508>\
**Category:** API and Webhooks\
**Created:** [January 14, 2020, 6:29pm UTC](https://devforum.zoom.us/t/calling-custcreate-on-basic-account/7508 "2020-01-14T18:29:13Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![briceicle](https://avatars.discourse-cdn.com/v4/letter/b/d9b06d/32.png) [@briceicle](https://devforum.zoom.us/u/briceicle)\
**Post date:** [January 14, 2020, 6:29pm UTC](https://devforum.zoom.us/t/calling-custcreate-on-basic-account/7508/1 "2020-01-14T18:29:13Z")

</div>

**Description**  
We have a published app on the marketplace that request account level access, and use the custCreate function to create users on the authenticated account.

Does the custCreate functionality work when creating users on an account with the Basic plan? I’m referring to the authenticated account, and NOT the developer’s account.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 14, 2020, 7:48pm UTC](https://devforum.zoom.us/t/calling-custcreate-on-basic-account/7508/2 "2020-01-14T19:48:07Z")

</div>

Hey @briceicle,

The authenticated account will need to be at least a Pro plan to use custCreate.

> [@custCreate available to Pro accounts now?](https://devforum.zoom.us/t/custcreate-available-to-pro-accounts-now/6831/4):
>
> Update about getting custCreate enabled on an account I just learned. There is an additional step (beyond having Managed Domain approved on your account). You have to have a Pro+ Zoom Account Your account must have a verified Managed Domain (as Tommy stated) that has been approved/enabled by Zoom (so we know you OWN the domain). You must request custCreate to be enabled by Zoom for you to be able to access and use custCreate

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![briceicle](https://avatars.discourse-cdn.com/v4/letter/b/d9b06d/32.png) [@briceicle](https://devforum.zoom.us/u/briceicle)\
**Post date:** [January 16, 2020, 3:56pm UTC](https://devforum.zoom.us/t/calling-custcreate-on-basic-account/7508/3 "2020-01-16T15:56:06Z")

</div>

@tommy thanks for clarifying!

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [January 16, 2020, 5:20pm UTC](https://devforum.zoom.us/t/calling-custcreate-on-basic-account/7508/4 "2020-01-16T17:20:27Z")

</div>

Happy to help! 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:11pm UTC](https://devforum.zoom.us/t/calling-custcreate-on-basic-account/7508/5 "2020-08-21T19:11:47Z")

</div>

Closed on August 21, 2020, 7:11pm UTC