# Camera is getting stuck in SDK Android - API Integration

**URL:** <https://devforum.zoom.us/t/camera-is-getting-stuck-in-sdk-android-api-integration/98177>\
**Category:** Android\
**Created:** [November 10, 2023, 10:15am UTC](https://devforum.zoom.us/t/camera-is-getting-stuck-in-sdk-android-api-integration/98177 "2023-11-10T10:15:01Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![lmssupport](https://avatars.discourse-cdn.com/v4/letter/l/97f17d/32.png) [@lmssupport](https://devforum.zoom.us/u/lmssupport)\
**Post date:** [November 10, 2023, 10:15am UTC](https://devforum.zoom.us/t/camera-is-getting-stuck-in-sdk-android-api-integration/98177/1 "2023-11-10T10:15:01Z")

</div>

**Description**  
We have integrated Zoom SDK in a third party app for Android devices. Now when the host starts the meeting and participants are joining through the app, the on screen running zoom app is freezing the video of the participants. If he/she turns the camera off and turn on again, it’s happening again. Video of the participants(from front camera) is getting stuck completely.

**Which Android Meeting SDK version?**  
zoom-sdk-android-5.15.7.15567  
zoom-sdk-ios-5.15.10

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Go to ‘…’
2. Click on ‘…’
3. Scroll down to ‘…’
4. See error

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/b/5b4db21a58c88c9dde4647683a317e78cc084fff.png)  
  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/5/b/5b4db21a58c88c9dde4647683a317e78cc084fff.png)

**Troubleshooting Routes**  
The troubleshooting attempt types you’ve already exhausted, including testing with the appropriate sample app (found on [Zoom · GitHub](https://github.com/zoom)).

**Smartphone (please complete the following information):**

- Device: [Vivo Y01A]
- OS: [Android Version 12]

**Video reference**

> **[Created by V...](https://drive.google.com/file/d/1tPqmo192jTe3pEu0Ed9x8dJ0BHPD22km/view?usp=drive_link)**
>
> Google Drive file.

---

<div class="post-metadata">

**Author:** ![lmssupport](https://avatars.discourse-cdn.com/v4/letter/l/97f17d/32.png) [@lmssupport](https://devforum.zoom.us/u/lmssupport)\
**Post date:** [November 15, 2023, 9:43am UTC](https://devforum.zoom.us/t/camera-is-getting-stuck-in-sdk-android-api-integration/98177/2 "2023-11-15T09:43:00Z")

</div>

Support team,  
We didn’t get any reply from your side. Please see the concern and suggest for the required.

#Zoom Apps

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [December 15, 2023, 7:43pm UTC](https://devforum.zoom.us/t/camera-is-getting-stuck-in-sdk-android-api-integration/98177/3 "2023-12-15T19:43:46Z")

</div>

Closed on December 15, 2023, 7:43pm UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
