# Camera Rotation Issue on Android Tablets When Using Zoom in Browser **URL:** \ **Category:** Web\ **Tags:** phone, video-sdk\ **Created:** [September 30, 2025, 9:31am UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741 "2025-09-30T09:31:43Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![masanggil1986](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/masanggil1986/32/49048_2.png) [@masanggil1986](https://devforum.zoom.us/u/masanggil1986)\ **Post date:** [September 30, 2025, 9:31am UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/1 "2025-09-30T09:31:43Z")
**Description** I’m experiencing a camera rotation issue on some Android tablets when using Zoom via the browser. The video appears correctly oriented on my own device as I rotate the tablet, but other participants see the video feed rotated incorrectly — either upside down or sideways. Has anyone encountered a similar issue? I’d appreciate any advice on what to check or how to handle camera orientation properly in this setup. Session ID : 01999868-2b02-7000-ab6f-24a19208934anqZjTP4BRu+oYwaxBdtAnw== **Which Web Video SDK version?** @zoom/videosdk version 2.2.5. **Device (please complete the following information):** - OS: Android - Browser: Edge and Chrome browsers ---
**Author:** ![ticorrian.heard](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ticorrian.heard/32/70213_2.png) [@ticorrian.heard](https://devforum.zoom.us/u/ticorrian.heard)\ **Post date:** [September 30, 2025, 3:59pm UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/2 "2025-09-30T15:59:12Z")
Hi @masanggil1986 do you have example screenshots of the orientation issue? Also, are you using android or web video sdk on these devices? ---
**Author:** ![masanggil1986](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/masanggil1986/32/49048_2.png) [@masanggil1986](https://devforum.zoom.us/u/masanggil1986)\ **Post date:** [October 1, 2025, 1:44am UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/3 "2025-10-01T01:44:37Z")
It happened while using a web browser on Android. I’m unable to upload the video here, so please take a look at it via this link. [https://yoonskrcsa01.blob.core.windows.net/admin-uploads/report/20250930\_112122.mp4](https://yoonskrcsa01.blob.core.windows.net/admin-uploads/report/20250930_112122.mp4) ---
**Author:** ![ticorrian.heard](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ticorrian.heard/32/70213_2.png) [@ticorrian.heard](https://devforum.zoom.us/u/ticorrian.heard)\ **Post date:** [October 1, 2025, 2:15pm UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/4 "2025-10-01T14:15:05Z")
Thanks! I went ahead and put in an engineering ticket for you. They will take a look into this an determine if this is a bug or not and offer some solutions for us to try. Here is the reference number: ZSEE-181338 ---
**Author:** ![masanggil1986](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/masanggil1986/32/49048_2.png) [@masanggil1986](https://devforum.zoom.us/u/masanggil1986)\ **Post date:** [October 2, 2025, 1:13am UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/5 "2025-10-02T01:13:50Z")
I tried it using the Zoom mobile app, and the rotation feature works as expected there. ---
**Author:** ![ticorrian.heard](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ticorrian.heard/32/70213_2.png) [@ticorrian.heard](https://devforum.zoom.us/u/ticorrian.heard)\ **Post date:** [October 2, 2025, 3:07pm UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/6 "2025-10-02T15:07:16Z")
Hi @masanggil1986 While engineering is investigating, are you able to replicate the issue using our Sample App: [GitHub - zoom/videosdk-ui-toolkit-react-sample: Use the Zoom Video SDK UI Toolkit in React](https://github.com/zoom/videosdk-ui-toolkit-react-sample)? ---
**Author:** ![ticorrian.heard](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ticorrian.heard/32/70213_2.png) [@ticorrian.heard](https://devforum.zoom.us/u/ticorrian.heard)\ **Post date:** [October 27, 2025, 6:20pm UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/7 "2025-10-27T18:20:12Z")
Hi @masanggil1986, just wanted to follow-up here. Are you able to try reproducing this issue again and provide the meeting ids of the successful reproduction of the issue? ---
**Author:** ![masanggil1986](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/masanggil1986/32/49048_2.png) [@masanggil1986](https://devforum.zoom.us/u/masanggil1986)\ **Post date:** [October 28, 2025, 12:29am UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/8 "2025-10-28T00:29:21Z")
I wasn’t able to run the test because the **[https://artifacts.corp.zoom.us/](https://artifacts.corp.zoom.us/)** server wasn’t accessible. I’ll try again tomorrow and let you know. Thank you for your support. ---
**Author:** ![masanggil1986](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/masanggil1986/32/49048_2.png) [@masanggil1986](https://devforum.zoom.us/u/masanggil1986)\ **Post date:** [November 7, 2025, 4:32am UTC](https://devforum.zoom.us/t/camera-rotation-issue-on-android-tablets-when-using-zoom-in-browser/137741/9 "2025-11-07T04:32:36Z")
I’ve been trying to use sample code you provided and the `@zoom/videosdk-ui-toolkit` package for use in Vue, Angular, and React projects consistently fails to install. I’ve checked daily for updates or fixes, but the issue persists. Is there a known issue with this package? Or is there an alternative method to access the UI Toolkit? Any help or guidance would be greatly appreciated. **npm** error code ETIMEDOUT **npm** error syscall connect **npm** error errno ETIMEDOUT **npm** error network request to [https://artifacts.corp.zoom.us/artifactory/api/npm/zoom-npm-virtual/use-sync-external-store/-/use-sync-external-store-1.4.0.tgz](https://artifacts.corp.zoom.us/artifactory/api/npm/zoom-npm-virtual/use-sync-external-store/-/use-sync-external-store-1.4.0.tgz) failed, reason: connect ETIMEDOUT 10.20.12.20:443 **npm** error network This is a problem related to network connectivity. **npm** error network In most cases you are behind a proxy or have bad network settings. **npm** error network **npm** error network If you are behind a proxy, please make sure that the **npm** error network ‘proxy’ config is set properly. See: ‘npm help config’