# Can I retrieve reports in a User-Managed app?

**URL:** <https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693>\
**Category:** API and Webhooks\
**Created:** [June 19, 2019, 7:26pm UTC](https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693 "2019-06-19T19:26:35Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![cody.crumrine](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cody.crumrine/32/1112_2.png) [@cody.crumrine](https://devforum.zoom.us/u/cody.crumrine)\
**Post date:** [June 19, 2019, 7:26pm UTC](https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693/1 "2019-06-19T19:26:35Z")

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Hi. I’m trying to develop an integration that will let our client easily download a report (specifically on webinar registrants / attendees) on a scheduled basis, and I seem to have hit a “gotcha”.

1. I’ve confirmed that the user who is authorizing the app has access to run reports. That is - if he logs in to zoom online, he can navigate to the reports screen and download a Webinar report as a CSV.

2. The API documentation for reports requires the scope report:read:admin.

3. I can’t add report:read:admin as a scope for User-Managed Apps, so I need to create an Account-Level App instead.

4. But if I create an Account Level App, the user can no longer complete the Oauth flow. He get’s the message “You cannot authorize the app”.

So… Am I just stuck here? Seems like if the user has permissions to export a report he should be able to do so through the API… but I can’t find a way.

Any help (or verification that it just isn’t possible) would be appreciated.

Thanks!

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [June 20, 2019, 1:36am UTC](https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693/2 "2019-06-20T01:36:57Z")

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Hi,

We have received your request and will be responding to you shortly.

Thanks

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**Author:** ![cody.crumrine](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cody.crumrine/32/1112_2.png) [@cody.crumrine](https://devforum.zoom.us/u/cody.crumrine)\
**Post date:** [June 20, 2019, 1:20pm UTC](https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693/3 "2019-06-20T13:20:34Z")

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Thanks Ojus, looking forward to your response.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [June 21, 2019, 11:04pm UTC](https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693/4 "2019-06-21T23:04:58Z")

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Hi @cody.crumrine,

Seems like this is an app permission related issue. Can you please send your account ID and app ID to [developersupport@zoom.us](mailto:developersupport@zoom.us) ? We will continue to assist you on that platform

Thanks

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<div class="post-metadata">

**Author:** ![cody.crumrine](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cody.crumrine/32/1112_2.png) [@cody.crumrine](https://devforum.zoom.us/u/cody.crumrine)\
**Post date:** [June 24, 2019, 12:54pm UTC](https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693/5 "2019-06-24T12:54:52Z")

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Thanks Ojus - will do

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 16, 2019, 9:42pm UTC](https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693/6 "2019-07-16T21:42:26Z")

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Hey @cody.crumrine,

Here is a possible duplicate and solution,

> [@Retreive meeting report function available to simple user via GUI but not via API](https://devforum.zoom.us/t/retreive-meeting-report-function-available-to-simple-user-via-gui-but-not-via-api/4903/7):
>
> Hey @Marco, Unfortunately in order to get meeting reports via the API you must have the report:read:admin scope. To get this scope, the app must be account level. A solution to this would be to ask your account admin to [create a role](https://zoom.us/role/add) (maybe called “Developers”) and under the Dashboard and Report section check the checkbox for Usage reports. Then at the top click Role Members \> Add Members enter your Zoom email and click add. Then click Role Settings scroll to the bottom and click Save Changes. …

Let us know if this helps!

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:30pm UTC](https://devforum.zoom.us/t/can-i-retrieve-reports-in-a-user-managed-app/4693/7 "2020-08-21T18:30:23Z")

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Closed on August 21, 2020, 6:30pm UTC


