# Cannot create / invite with licensed user type

**URL:** <https://devforum.zoom.us/t/cannot-create-invite-with-licensed-user-type/53297>\
**Category:** API and Webhooks\
**Created:** [June 29, 2021, 3:11am UTC](https://devforum.zoom.us/t/cannot-create-invite-with-licensed-user-type/53297 "2021-06-29T03:11:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ramawidi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramawidi/32/27635_2.png) [@ramawidi](https://devforum.zoom.us/u/ramawidi)\
**Post date:** [June 29, 2021, 3:11am UTC](https://devforum.zoom.us/t/cannot-create-invite-with-licensed-user-type/53297/1 "2021-06-29T03:11:17Z")

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**Description**  
I Have a Pro Account but cannot create / invite with licensed type users. It works only for basic type.

**Error**  
This is the error message that I’ve got  
“code”: 3412,  
“message”: “Your request to add a new Licensed user could not be approved at this time because your account has reached the permitted maximum number of 1 paying users. Please purchase additional licenses or contact the Zoom support team to provision additional users in your account.”

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
I Use JWT Token

**Which Endpoint/s?**  
Endpoint : [https://api.zoom.us/v2/users](https://api.zoom.us/v2/users)  
Method: POST

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. create a simple user with this request payload  
{  
“action”: “create”,  
“user\_info”: {  
“email”: “[addyarizki@example.com](mailto:addyarizki@example.com)”,  
“type”: 2,  
“first\_name”: “Addya”,  
“last\_name”: “Rizki”  
}  
}

2. Send Request with POST method to [https://api.zoom.us/v2/users](https://api.zoom.us/v2/users)

**Screenshots (If applicable)**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/5/655cb61b31fe6daad1f7ab0eb78723d649997c44.png)

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [June 29, 2021, 5:08pm UTC](https://devforum.zoom.us/t/cannot-create-invite-with-licensed-user-type/53297/2 "2021-06-29T17:08:56Z")

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Hi @ramawidi,

Thanks for reaching out about this.

This error message means that you don’t currently have enough available licenses under your account to apply one to a new user. If you change the type field to value 1, you will be able to create a free user under your account.

If you wish to create paid, type 2 users, you will need to purchase additional licenses. Keep in mind that licenses are applied on a user level, not an account level.

Let me know if this helps to clarify!  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [July 30, 2021, 3:09am UTC](https://devforum.zoom.us/t/cannot-create-invite-with-licensed-user-type/53297/3 "2021-07-30T03:09:08Z")

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