# Cannot customize the screen recording source **URL:** \ **Category:** macOS\ **Created:** [January 21, 2021, 5:54pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215 "2021-01-21T17:54:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![stalefishlabs](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/stalefishlabs/32/16374_2.png) [@stalefishlabs](https://devforum.zoom.us/u/stalefishlabs)\ **Post date:** [January 21, 2021, 5:54pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215/1 "2021-01-21T17:54:41Z")
**Description** The recording source for screen recordings is customizable via a delegate method but that method is never getting called, so customizations can’t be applied. I’m calling the `requestCustomizedLocalRecordingNotification` method on `ZoomSDKMeetingRecordController` with `true` to enable customizing the recording source. We’ve implemented the `onCustomizedRecordingSourceReceived` delegate method on `ZoomSDKMeetingRecordDelegate` but it never gets called. This is a new’ish issue, as I know this method was getting called at some point in the past but never gets called now. I’ve experimented with when to call `requestCustomizedLocalRecordingNotification`, either before or after starting the recording, and that doesn’t help. `requestCustomizedLocalRecordingNotification` returns `ZoomSDKError_Success`, which is more surprising that the delegate method doesn’t get called. **Which version?** 5.4.54528.1230 ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [January 21, 2021, 9:00pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215/2 "2021-01-21T21:00:57Z")
Hi @stalefishlabs, thanks for the post. If you are not seeing the callback methods invoked, it could mean that you have not properly set the `delegate` property on the `ZoomSDKMeetingRecordController` instance. Can you verify whether or not you are setting this property? Thanks! ---
**Author:** ![stalefishlabs](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/stalefishlabs/32/16374_2.png) [@stalefishlabs](https://devforum.zoom.us/u/stalefishlabs)\ **Post date:** [January 21, 2021, 10:24pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215/3 "2021-01-21T22:24:34Z")
I’m definitely setting the delegate of the record controller to my class. Here’s the delegate setting, the local recording start, and the customized recording note setting in Swift: `guard let recordController = ZoomSDK.shared()?.getMeetingService().getRecordController() else { return false }` `...` `recordController.delegate = self` `let startRecordingError = recordController.startRecording(&time, saveFilePath: captureMovieFilePath)` `let customRequestError = recordController.requestCustomizedLocalRecordingNotification(true)` `return (startRecordingError == ZoomSDKError_Success && customRequestError == ZoomSDKError_Success)` Later in that same class the delegate method that doesn’t get called: `func onCustomizedRecordingSourceReceived(_ helper: CustomizedRecordingLayoutHelper!) {` ` helper.select(RecordingLayoutMode_VideoShare)` `}` Thanks for your help. ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [January 21, 2021, 10:52pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215/4 "2021-01-21T22:52:29Z")
Hi @stalefishlabs, Thanks for confirming that. It seems that we will need to investigate this to determine what the issue is. Can you please provide the logs ((file path:~/Library/Logs/appName) from a session where you are experiencing this issue? You can send them over to [developersupport@zoom.us](mailto:developersupport@zoom.us) and reference either my name or this post. Thanks! ---
**Author:** ![stalefishlabs](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/stalefishlabs/32/16374_2.png) [@stalefishlabs](https://devforum.zoom.us/u/stalefishlabs)\ **Post date:** [January 22, 2021, 5:42pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215/5 "2021-01-22T17:42:39Z")
Log file sent, thanks for the help. ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [January 22, 2021, 6:08pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215/6 "2021-01-22T18:08:46Z")
Hi @stalefishlabs, Confirming that we have received your email, thanks for sending that over. I will let you know as soon as we have an update. Thanks! ---
**Author:** ![stalefishlabs](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/stalefishlabs/32/16374_2.png) [@stalefishlabs](https://devforum.zoom.us/u/stalefishlabs)\ **Post date:** [February 3, 2021, 9:57pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215/7 "2021-02-03T21:57:35Z")
Hello, just following up and seeing if you guys had gotten a chance to check out the logs I sent on this issue. Thanks! ---
**Author:** ![jon.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jon.zoom/32/13495_2.png) [@jon.zoom](https://devforum.zoom.us/u/jon.zoom)\ **Post date:** [February 3, 2021, 11:30pm UTC](https://devforum.zoom.us/t/cannot-customize-the-screen-recording-source/41215/8 "2021-02-03T23:30:27Z")
Hi @stalefishlabs, thanks for following up on this. I haven’t heard anything from the team on this yet, so I will follow up and let you know as soon as I hear back. 🙂 Thanks!