# Cannot delete JWT app - Internal Server Error 500 **URL:** \ **Category:** API and Webhooks\ **Created:** [January 6, 2020, 7:00pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357 "2020-01-06T19:00:59Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![hananeldabbagh](https://avatars.discourse-cdn.com/v4/letter/h/c0e974/32.png) [@hananeldabbagh](https://devforum.zoom.us/u/hananeldabbagh)\ **Post date:** [April 12, 2020, 4:17pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/41 "2020-04-12T16:17:48Z")
Ok Please, Please note that if it didn’t work , I would like to have refund Thank you. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 13, 2020, 4:45pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/42 "2020-04-13T16:45:01Z")
Hey @hananeldabbagh, We have fixed the issue for you! 🙂 Thanks, Tommy ---
**Author:** ![hananeldabbagh](https://avatars.discourse-cdn.com/v4/letter/h/c0e974/32.png) [@hananeldabbagh](https://devforum.zoom.us/u/hananeldabbagh)\ **Post date:** [April 13, 2020, 6:59pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/43 "2020-04-13T18:59:12Z")
Dear Mr. Tommy, Thank you so much and appreciate it 👍 Regards, HK ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 14, 2020, 4:25pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/44 "2020-04-14T16:25:21Z")
You are welcome! 🙂 -Tommy ---
**Author:** ![crossfitdenton1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/crossfitdenton1/32/9592_2.png) [@crossfitdenton1](https://devforum.zoom.us/u/crossfitdenton1)\ **Post date:** [June 1, 2020, 4:29am UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/45 "2020-06-01T04:29:29Z")
I am experiencing the exact same issues. JWT throws an error here [https://jwt.io/](https://jwt.io/) for HS256. I have disable and reactivated my JWT app in Zoom admin portal. Can you please reset the JWT app in my portal I am also receiving this error when trying to use the API creds to integrate the Zoom app in my WordPress site The Token’s Signature resulted invalid when verified using the Algorithm: HmacSHA256 ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 4, 2020, 5:49am UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/46 "2020-06-04T05:49:22Z")
Hey @crossfitdenton1, Have you recently migrated your personal Zoom account to an existing Company Zoom account? Let me know if you are still seeing this issue and I can reset your JWT App. Thanks, Tommy ---
**Author:** ![crossfitdenton1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/crossfitdenton1/32/9592_2.png) [@crossfitdenton1](https://devforum.zoom.us/u/crossfitdenton1)\ **Post date:** [June 4, 2020, 5:59pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/47 "2020-06-04T17:59:37Z")
Hello @tommy I have not recently migrated. I did upgrade but did that months ago. I just tried again and received the exact same error. I appreciate any help. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 9, 2020, 9:44pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/49 "2020-06-09T21:44:10Z")
Hey @crossfitdenton1, What is the account # for your Zoom account? I cannot find one with your email. Thanks, Tommy ---
**Author:** ![crossfitdenton1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/crossfitdenton1/32/9592_2.png) [@crossfitdenton1](https://devforum.zoom.us/u/crossfitdenton1)\ **Post date:** [June 10, 2020, 4:33pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/51 "2020-06-10T16:33:30Z")
Hello @tommy sorry about that. i had to change my associated email on my zoom account. Not sure i feel good about sharing my acct # on a public post. Can i send it via personal messge? the new email associated with my zoom is [dentonmactexas@gmail.com](mailto:dentonmactexas@gmail.com) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 15, 2020, 7:53pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/54 "2020-06-15T19:53:27Z")
Hey @crossfitdenton1, I just tested your JWT Token and it worked. I suggest you reach out to the Wordpress plugins support team to help debug the issue. Thanks, Tommy ---
**Author:** ![marcus.walenkamp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/marcus.walenkamp/32/10653_2.png) [@marcus.walenkamp](https://devforum.zoom.us/u/marcus.walenkamp)\ **Post date:** [June 18, 2020, 12:19am UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/55 "2020-06-18T00:19:25Z")
Hello, Are you able to please reset our JWT App? When we initially set it up we were on the Business Plan and worked perfectly. We are using his to connect to Click-funnels. We recently downgrade to the Pro account and find this no longer working. Thanks for you help Marcus ---
**Author:** ![marcus.walenkamp](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/marcus.walenkamp/32/10653_2.png) [@marcus.walenkamp](https://devforum.zoom.us/u/marcus.walenkamp)\ **Post date:** [June 18, 2020, 1:08am UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/56 "2020-06-18T01:08:51Z")
You can Ignore this! It has already been RESOLVED! Thank you ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 19, 2020, 8:03pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/57 "2020-06-19T20:03:12Z")
Happy to hear it is resolved! 🙂 Thanks, Tommy ---
**Author:** ![tashais](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tashais/32/12109_2.png) [@tashais](https://devforum.zoom.us/u/tashais)\ **Post date:** [July 18, 2020, 7:17am UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/58 "2020-07-18T07:17:12Z")
I need ny JWT app resetting. I’ve just removed Bookwhen integration and struggling to connect to new booking system ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 21, 2020, 10:37pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/59 "2020-07-21T22:37:51Z")
Hey @tashais, Can you share the link to the Bookwhen integration so I can assist? Thanks, Tommy ---
**Author:** ![tashais](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tashais/32/12109_2.png) [@tashais](https://devforum.zoom.us/u/tashais)\ **Post date:** [October 9, 2020, 2:21pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/60 "2020-10-09T14:21:00Z")
Hi, I’m having the same problem I had in July after attempting to change booking systems. My JWT app needs resetting as I want to go back to Bookwhen ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [October 12, 2020, 5:12pm UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/61 "2020-10-12T17:12:55Z")
Hey @tashais, Can you share the link to the Bookwhen integration so that we can assist? Thanks, Will ---
**Author:** ![lpmp.kalteng](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lpmp.kalteng/32/28302_2.png) [@lpmp.kalteng](https://devforum.zoom.us/u/lpmp.kalteng)\ **Post date:** [June 16, 2021, 4:52am UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/62 "2021-06-16T04:52:00Z")
Hi… My JWT app is bind to our old account… I want recreate from master account… Please help… Need to delete JWT app… Thanks, Oechoen ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [June 17, 2021, 1:11am UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/63 "2021-06-17T01:11:09Z")
Hey @lpmp.kalteng, Thank you for reaching out to the Zoom Developer Forum. Please submit a new forum topic and include the errors you’re seeing when attempting to deactivate your JWT app. I’ll use that to investigate further. Thanks, Max ---
**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\ **Post date:** [June 17, 2021, 1:11am UTC](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357/64 "2021-06-17T01:11:12Z")
Closed on June 17, 2021, 1:11am UTC [Previous page](https://devforum.zoom.us/t/cannot-delete-jwt-app-internal-server-error-500/7357.md?page=2)