# Cannot Disable Virtual Backgrounds **URL:** \ **Category:** Feature Requests\ **Created:** [May 13, 2020, 3:16pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473 "2020-05-13T15:16:18Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![pjt008](https://avatars.discourse-cdn.com/v4/letter/p/7c8e57/32.png) [@pjt008](https://devforum.zoom.us/u/pjt008)\ **Post date:** [May 13, 2020, 3:16pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/1 "2020-05-13T15:16:18Z")
Hello, I’m not a zoom developer, but I’m having a problem with zoom meetings, and wondering if anyone here can offer insight. I opened a zoom support ticket a week ago, with no response. I cannot disable virtual backgrounds in my meetings. I have it turned off and locked at the account settings level (cannot enable it at the meeting settings level) but all participants can still use a virtual background. I cannot find an option in the zoom meeting controls to uncheck/disable “allow participants to use virtual background” Does anyone else have this issue? Have they found a workaround? Our meetings are public in nature and despite our waiting room, informal vetting etc. we still get bombed occasionally, hence the desire to turn off potentially offensive backgrounds. I just upgraded Version: 5.0.2 (24046.0510). Thank you. -Peter ---
**Author:** ![hchorao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/hchorao/32/8483_2.png) [@hchorao](https://devforum.zoom.us/u/hchorao)\ **Post date:** [May 14, 2020, 6:37pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/2 "2020-05-14T18:37:47Z")
I’m having the same problem. ---
**Author:** ![pjt008](https://avatars.discourse-cdn.com/v4/letter/p/7c8e57/32.png) [@pjt008](https://devforum.zoom.us/u/pjt008)\ **Post date:** [May 14, 2020, 9:51pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/3 "2020-05-14T21:51:40Z")
… and now what’s happening - _I_ can’t set a virtual background anymore, but my meeting participants can. Hoping this all starts working as advertised when everyone is forced to upgrade their client to v5.0+ 😕 ---
**Author:** ![kbeers](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kbeers/32/9137_2.png) [@kbeers](https://devforum.zoom.us/u/kbeers)\ **Post date:** [May 24, 2020, 10:34pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/4 "2020-05-24T22:34:45Z")
I’m having the same problem as well. I recently upgraded, too, ---
**Author:** ![pjt008](https://avatars.discourse-cdn.com/v4/letter/p/7c8e57/32.png) [@pjt008](https://devforum.zoom.us/u/pjt008)\ **Post date:** [May 27, 2020, 12:43am UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/5 "2020-05-27T00:43:34Z")
Below is the help desk response. I guess it is kind of “as advertised” in that the settings say apply to _user_ and not _participant_; but why would I want to disable a feature for my known users on my account, but allow any random participant to have access to that feature? That makes little sense. I guess we can put the feature request in the queue “disable virtual backgrounds for PARTICIPANTS” but I’m sure that will be low priority request #32,678 in the pipeline 😕 … The Virtual Background Settings on your account can only control your personal profile and does not affect the participant’s Virtual Background settings. However, you can have control over it if the users are under your account, you can modify their settings as an Owner or Admin of the account. To see additional details on adding users, please see this link: [https://support.zoom.us/hc/en-us/articles/201363183-Managing-users](https://support.zoom.us/hc/en-us/articles/201363183-Managing-users) ---
**Author:** ![pjt008](https://avatars.discourse-cdn.com/v4/letter/p/7c8e57/32.png) [@pjt008](https://devforum.zoom.us/u/pjt008)\ **Post date:** [May 30, 2020, 1:53pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/6 "2020-05-30T13:53:08Z")
I asked the support person how to get it on the feature request list, and here is the reply. - - Thanks for the feedback. This is a good feature request. We have added this to our feature request list. Please follow us at [http://blog.zoom.us](http://blog.zoom.us/) for new product and feature announcements. ---
**Author:** ![leocaldasbr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/leocaldasbr/32/9786_2.png) [@leocaldasbr](https://devforum.zoom.us/u/leocaldasbr)\ **Post date:** [June 3, 2020, 6:12pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/7 "2020-06-03T18:12:55Z")
Same problem here. Im turned off this option in my webpage setings ( Meetings advanced) but the users still can turn ir on But his Avatar img not show. Maybe the funcion are incorect and affect only avatar img and not background virtual. ---
**Author:** ![spencer1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/spencer1/32/11457_2.png) [@spencer1](https://devforum.zoom.us/u/spencer1)\ **Post date:** [July 5, 2020, 4:56pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/8 "2020-07-05T16:56:53Z")
Yes, we have instances of people misusing the platform using porn as their background image. I wish that it could be disables at the meeting level as it is disturbing for other attendees. ---
**Author:** ![bcotter](https://avatars.discourse-cdn.com/v4/letter/b/d9b06d/32.png) [@bcotter](https://devforum.zoom.us/u/bcotter)\ **Post date:** [September 5, 2020, 6:55pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/9 "2020-09-05T18:55:37Z")
Yes, I just got bombed that way twice in a session. Having the ability to stop that at the setting level would be a HUGE plus. I had to stop the talk, boot the first one out, then deal with another one. It should be easier than it is and disabling that function would help. Plus, even if not porn, some people use really busy videos and it gets distracting. ---
**Author:** ![rocharh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rocharh/32/1235_2.png) [@rocharh](https://devforum.zoom.us/u/rocharh)\ **Post date:** [September 8, 2020, 5:22am UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/10 "2020-09-08T05:22:46Z")
The clients dont want to be bombed, they want to prevent such incidents instead of being harassed and having to block the camera of the attendees that are misusing the virtual background. One of the most useful features of zoom is being able to invite attendees without requiring them to create an account, just giving an ID and passcode, but it introduce vulnerabilities like the virtual background. The virtual background should be blocked for non-hosts the same way screen sharing, annotation board and private chat can be blocked. Being able to prevent attendees from using virtual background should be a high priority security fix, instead of a neglected feature request. Security vulnerability like these are the reason for so many companies and governments to ban the usage of zoom. ---
**Author:** ![hersh006](https://avatars.discourse-cdn.com/v4/letter/h/fbc32d/32.png) [@hersh006](https://devforum.zoom.us/u/hersh006)\ **Post date:** [September 8, 2020, 4:08pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/11 "2020-09-08T16:08:50Z")
This is a major security issue! What is wrong with Zoom that they have not fixed this yet? Remember last Spring when you got blasted for not addressing important security issues? Well, you’d better step it up, guys. ---
**Author:** ![training](https://avatars.discourse-cdn.com/v4/letter/t/b5e925/32.png) [@training](https://devforum.zoom.us/u/training)\ **Post date:** [September 16, 2020, 7:39pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/12 "2020-09-16T19:39:16Z")
I can’t even turn off my own virtual background. It stays on one I deleted as I didn’t like it. ---
**Author:** ![rocharh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rocharh/32/1235_2.png) [@rocharh](https://devforum.zoom.us/u/rocharh)\ **Post date:** [September 30, 2020, 11:33am UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/13 "2020-09-30T11:33:26Z")
It seems Zoom is making an effort to lose corporate clients and to become another ad-based social network app, because we are asking them to allow disabling virtual background for non-authenticated users, and they gave us virtual mustache, unicorn horn and pirate eye patch. ---
**Author:** ![cf1066](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cf1066/32/20620_2.png) [@cf1066](https://devforum.zoom.us/u/cf1066)\ **Post date:** [December 24, 2020, 11:56pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/14 "2020-12-24T23:56:09Z")
Same problem - this is a big security concern for my organization ---
**Author:** ![Six](https://avatars.discourse-cdn.com/v4/letter/s/a6a055/32.png) [@Six](https://devforum.zoom.us/u/Six)\ **Post date:** [January 13, 2021, 2:54pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/15 "2021-01-13T14:54:26Z")
Im not able to turn anything off either and my zoom constantly makes me log in after turning off the computer. Ive disabled background images and the only one who is affected by it is me. If this persists I’m moving over to Microsoft Teams. ---
**Author:** ![pjt008](https://avatars.discourse-cdn.com/v4/letter/p/7c8e57/32.png) [@pjt008](https://devforum.zoom.us/u/pjt008)\ **Post date:** [January 13, 2021, 8:19pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/16 "2021-01-13T20:19:38Z")
… but does Teams have bunny ears? ---
**Author:** ![ohuagroup](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ohuagroup/32/22360_2.png) [@ohuagroup](https://devforum.zoom.us/u/ohuagroup)\ **Post date:** [January 31, 2021, 7:29am UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/17 "2021-01-31T07:29:05Z")
I am having the same issue. Virtual background can be problematic with zoom bombers invading our meeting. They display sexual, racist, and offensive contents. This option only works for host and users of the Zoom account. They suggest we convert our meeting to a webinar, but our meeting is a discussion meeting. I hope they fix this because we have a conference coming up next month. ---
**Author:** ![pjt008](https://avatars.discourse-cdn.com/v4/letter/p/7c8e57/32.png) [@pjt008](https://devforum.zoom.us/u/pjt008)\ **Post date:** [March 8, 2021, 10:02pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/18 "2021-03-08T22:02:10Z")
Has anyone been successful disabling virtual backgrounds? I just tried unsetting and resetting all the security around it, and hosts and participants can still use virtual backgrounds. Lame, Zoom. ---
**Author:** ![mike.corliss](https://avatars.discourse-cdn.com/v4/letter/m/76d3ee/32.png) [@mike.corliss](https://devforum.zoom.us/u/mike.corliss)\ **Post date:** [February 19, 2022, 4:27am UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/19 "2022-02-19T04:27:36Z")
Hi Zoom! Just wondering if there is any progress on the ability for the host to disable virtual backgrounds for participants. We love your platform for teaching young children, but often, children will accidentally apply a VB that they are unable to turn off. It can also distract fellow students who then, instead of paying attention to the lesson content, begin to fiddle around with their VB, too. It will be very helpful if “disable participants’ virtual backgrounds” could become a toggle-on, toggle-off option in the settings. Thanks for helping us use your product to teach kindergarteners!!! ---
**Author:** ![pjt008](https://avatars.discourse-cdn.com/v4/letter/p/7c8e57/32.png) [@pjt008](https://devforum.zoom.us/u/pjt008)\ **Post date:** [February 20, 2022, 6:34pm UTC](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473/20 "2022-02-20T18:34:41Z")
Not sure if this works (emailing to reply, does it go to forum) I gave up trying to figure this out. I see in many meetings I attend I can only pick from the built-in zoom VBs and not load one of my own, so it must work somehow now. It’s kind of moot for my purposes since bombers now know to use local software that inserts a VB (or movie) into their camera stream and Zoom doesn’t know the difference. Sorry I have nothing more to contribute here. [Next page](https://devforum.zoom.us/t/cannot-disable-virtual-backgrounds/17473.md?page=2)