# Cannot get recording\_audio\_transcript in settings

**URL:** <https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199>\
**Category:** API and Webhooks\
**Created:** [February 5, 2019, 8:33am UTC](https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199 "2019-02-05T08:33:25Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![mixail](https://avatars.discourse-cdn.com/v4/letter/m/977dab/32.png) [@mixail](https://devforum.zoom.us/u/mixail)\
**Post date:** [February 5, 2019, 8:33am UTC](https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199/1 "2019-02-05T08:33:25Z")

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Hello Team,  
I try to get settings (GET [https://api.zoom.us/v2/users/{userId}/settings](https://api.zoom.us/v2/users/%7BuserId%7D/settings)) and I don’t see ‘recording\_audio\_transcript’ in the response. Also I cannot update this setting.  
Could you please say way to get/update this setting.

best regards,  
-Mixail

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [February 5, 2019, 6:45pm UTC](https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199/2 "2019-02-05T18:45:11Z")

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Hi @mixail,

Can you share the payload the you receive?  
If you can’t update the setting, please make sure that the setting is not locked within your Zoom portal.

Thanks

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**Author:** ![mixail](https://avatars.discourse-cdn.com/v4/letter/m/977dab/32.png) [@mixail](https://devforum.zoom.us/u/mixail)\
**Post date:** [February 6, 2019, 11:46am UTC](https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199/3 "2019-02-06T11:46:47Z")

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Hi @michael_p.zoom

This data I get:  
{“schedule\_meeting”:{“host\_video”:false,“participants\_video”:true,“audio\_type”:“both”,“join\_before\_host”:false,“enforce\_login”:false,“not\_store\_meeting\_topic”:false,“force\_pmi\_jbh\_password”:false,“pstn\_password\_protected”:false,“require\_password\_for\_all\_meetings”:false},“in\_meeting”:{“e2e\_encryption”:false,“chat”:true,“private\_chat”:true,“auto\_saving\_chat”:false,“entry\_exit\_chime”:“none”,“record\_play\_voice”:false,“file\_transfer”:false,“feedback”:true,“co\_host”:false,“polling”:false,“attendee\_on\_hold”:false,“annotation”:true,“remote\_control”:true,“non\_verbal\_feedback”:false,“breakout\_room”:false,“remote\_support”:false,“closed\_caption”:false,“virtual\_background”:true,“far\_end\_camera\_control”:false,“attention\_tracking”:false,“waiting\_room”:false},“email\_notification”:{“jbh\_reminder”:true,“cancel\_meeting\_reminder”:true,“alternative\_host\_reminder”:true},“recording”:{“local\_recording”:false,“cloud\_recording”:true,“record\_speaker\_view”:true,“record\_gallery\_view”:true,“record\_audio\_file”:true,“save\_chat\_text”:true,“show\_timestamp”:false,“auto\_recording”:“cloud”,“auto\_delete\_cmr”:false},“telephony”:{“third\_party\_audio”:false,“audio\_conference\_info”:"",“show\_international\_numbers\_link”:true},“tsp”:{},“feature”:{“meeting\_capacity”:100,“large\_meeting”:false,“webinar”:false,“cn\_meeting”:false,“in\_meeting”:false},“integration”:{“linkedin\_sales\_navigator”:false}}

I don’t see this setting in Zoom portal. Let me know please how I can enable it.  
Thanks

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**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [February 8, 2019, 10:50pm UTC](https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199/4 "2019-02-08T22:50:47Z")

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Hi @mixail,

Do you see audio transcript when you go to Account Settings -\> Recording -\> Audio Transcript?

 ![49%20PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/91ddbdb32f06135ae49c1fb83fb3d9f8c78f6aa4.png)

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**Author:** ![mixail](https://avatars.discourse-cdn.com/v4/letter/m/977dab/32.png) [@mixail](https://devforum.zoom.us/u/mixail)\
**Post date:** [February 9, 2019, 6:17am UTC](https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199/5 "2019-02-09T06:17:52Z")

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Hi @michael_p.zoom  
No. I don’t see it in my Account Settings

 ![screen_1](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/1X/053ce243efcdcd28aac42e7d082948559d906ced.png)  
Thanks

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<div class="post-metadata">

**Author:** ![michael\_p.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_p.zoom/32/18105_2.png) [@michael\_p.zoom](https://devforum.zoom.us/u/michael_p.zoom)\
**Post date:** [February 11, 2019, 4:14pm UTC](https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199/6 "2019-02-11T16:14:10Z")

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Hi @mixail,

If you already have a business or enterprise license with cloud recording enabled, your account owner needs to enable this for your account [0].

[0] - [https://support.zoom.us/hc/en-us/articles/115004794983-Automatically-Transcribe-Cloud-Recordings-](https://support.zoom.us/hc/en-us/articles/115004794983-Automatically-Transcribe-Cloud-Recordings-)

Thanks

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<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:10pm UTC](https://devforum.zoom.us/t/cannot-get-recording-audio-transcript-in-settings/3199/7 "2020-08-21T18:10:31Z")

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