# Cannot Join Meeting That Requires Registration

**URL:** <https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155>\
**Category:** Web\
**Created:** [May 26, 2020, 8:07pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155 "2020-05-26T20:07:05Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![bmilburn](https://avatars.discourse-cdn.com/v4/letter/b/8491ac/32.png) [@bmilburn](https://devforum.zoom.us/u/bmilburn)\
**Post date:** [May 26, 2020, 8:07pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/1 "2020-05-26T20:07:05Z")

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If I configure my meeting to not require registration then it works. It was working with registrations for several weeks then today we started getting the error shown below…

{“method”:“join”,“status”:false,“result”:null,“errorMessage”:“Joining fail”,“errorCode”:1}

I was running 1.7.7 so I updated to 1.7.8 but I am still getting the same error.

We can still join a webinar but they don’t use registrations either. Something has changed on Zoom’s end for meetings with registrations.

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<div class="post-metadata">

**Author:** ![bmilburn](https://avatars.discourse-cdn.com/v4/letter/b/8491ac/32.png) [@bmilburn](https://devforum.zoom.us/u/bmilburn)\
**Post date:** [May 28, 2020, 12:19pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/2 "2020-05-28T12:19:10Z")

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If I switch roles to be host then the same code works with or without requiring meeting registration. Sure seems like this problem is on Zoom’s end. Could use some help with this issue.

Any ideas @michael_p.zoom?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 3, 2020, 5:08pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/3 "2020-06-03T17:08:31Z")

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Hey @bmilburn,

Please see my answer to your post here:

> [@Cannot Join Webinar 1.7.7](https://devforum.zoom.us/t/cannot-join-webinar-1-7-7/16469/5):
>
> Hey @bmilburn, The Web SDK currently does not support webinar registration. However, it will be supported an upcoming release: Thanks, Tommy

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![bmilburn](https://avatars.discourse-cdn.com/v4/letter/b/8491ac/32.png) [@bmilburn](https://devforum.zoom.us/u/bmilburn)\
**Post date:** [June 3, 2020, 7:59pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/4 "2020-06-03T19:59:23Z")

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@tommy - Thanks I understand this about webinars but the issue is with registered meeting users. This was working and now does not. Something changed and recently and now registered meeting users are not also not supported with the web sdk.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 8, 2020, 10:42pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/5 "2020-06-08T22:42:05Z")

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Hey @bmilburn,

Not sure if we are on the same page about meeting registration, but [meeting registration](https://support.zoom.us/hc/en-us/articles/211579443-Registration-for-Meetings) has not been supported on the Zoom [Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) or [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) yet.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![issahh89](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/issahh89/32/10918_2.png) [@issahh89](https://devforum.zoom.us/u/issahh89)\
**Post date:** [June 24, 2020, 9:49am UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/6 "2020-06-24T09:49:18Z")

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Hello @tommy,

Thank you for your reply, any idea when this will be added to the Web SDK?

Thanks,  
Issa.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [June 25, 2020, 5:42pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/7 "2020-06-25T17:42:38Z")

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Hey @issahh89,

We do not have a timeline set in stone, but we will defiantly have this in the future.

You can stay updated here:

[https://marketplace.zoom.us/docs/changelog](https://marketplace.zoom.us/docs/changelog)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![AICamp\_US](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aicamp_us/32/27961_2.png) [@AICamp\_US](https://devforum.zoom.us/u/AICamp_US)\
**Post date:** [August 5, 2020, 3:37am UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/8 "2020-08-05T03:37:06Z")

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hi @tommy, does this issue fixed yet?  
we just had the same issue today (8/4,2020), an attendees tried to join the meeting (required registration) from the web. he still get the error: The meeting requires registration to join and it is not supported to join from the browser.  
we are blocked by this issue. any update or workaround will be appreciated.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 5, 2020, 7:28pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/9 "2020-08-05T19:28:37Z")

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Hey @AICamp_US,

The [Web SDK](https://marketplace.zoom.us/docs/sdk/native-sdks/web) and [Web Client](https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client) currently do not support [Meeting Registration](https://support.zoom.us/hc/en-us/articles/211579443-Setting-up-registration-for-a-meeting).

Stay updated here:

> **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)**
>
> Web SDK
> 
> Tentatively scheduled for August 10th 2020
> 
> Enhancements
> 
> Enhanced reCaptcha functionality to only show display after attendee enters in the me...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![AICamp\_US](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aicamp_us/32/27961_2.png) [@AICamp\_US](https://devforum.zoom.us/u/AICamp_US)\
**Post date:** [August 6, 2020, 7:06am UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/10 "2020-08-06T07:06:57Z")

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hey @tommy,  
thanks for getting back. I see you said this will be supported in June~July release. anything changed? or do you have timeline to support this?  
This seems a highly requested feature. as running educational meeting, we have to enable the meeting registration before students can join the meeting. and many students can’t install zoom client due to security restricted in their company.  
thanks

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 7, 2020, 5:18pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/11 "2020-08-07T17:18:43Z")

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Hey @AICamp_US,

You can see our upcoming release log here:

> **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)**
>
> Web SDK
> 
> Tentatively scheduled for August 10th 2020
> 
> Enhancements
> 
> Enhanced reCaptcha functionality to only show display after attendee enters in the me...

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![codinglarge](https://avatars.discourse-cdn.com/v4/letter/c/fbc32d/32.png) [@codinglarge](https://devforum.zoom.us/u/codinglarge)\
**Post date:** [August 16, 2020, 5:22am UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/12 "2020-08-16T05:22:23Z")

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Hi,

Will this line item scheduled for Aug 22nd include regular meeting registration?

- Added support for joining a webinar as a registered attendee.

Thanks,  
CL

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 18, 2020, 8:29pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/13 "2020-08-18T20:29:12Z")

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Hey @codinglarge,

No, just webinar registration.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![codinglarge](https://avatars.discourse-cdn.com/v4/letter/c/fbc32d/32.png) [@codinglarge](https://devforum.zoom.us/u/codinglarge)\
**Post date:** [August 24, 2020, 9:05pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/14 "2020-08-24T21:05:39Z")

</div>

is it on the roadmap and if so, would you share any insight into the timing of when this may get launched?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 26, 2020, 7:19pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/15 "2020-08-26T19:19:49Z")

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Hey @codinglarge,

Please see our latest Web SDK release here:

[https://marketplace.zoom.us/docs/changelog](https://marketplace.zoom.us/docs/changelog)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![oori](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/oori/32/6177_2.png) [@oori](https://devforum.zoom.us/u/oori)\
**Post date:** [August 26, 2020, 11:31pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/16 "2020-08-26T23:31:48Z")

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We expected “_Added support for joining a registered webinar._” to resolve this for meetings as well, unfortunately. this is a go/no-go for us.  
Regarding @codinglarge question, the changelog doesn’t provide an outlook if/when the web client will support this. @tommy Could you please give us an estimate?

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 28, 2020, 5:50am UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/17 "2020-08-28T05:50:36Z")

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Hey @oori,

For a Web Client roadmap, please reach out to [support.zoom.us](http://support.zoom.us).

As for the Web SDK, we are working to support registration with meetings in a future release.

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![oori](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/oori/32/6177_2.png) [@oori](https://devforum.zoom.us/u/oori)\
**Post date:** [September 17, 2020, 6:27am UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/18 "2020-09-17T06:27:52Z")

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@tommy I’m not sure why you sent me to your support. they can’t help (I tired…). Seems like only you - developer advocates, could assist us somehow. What we need to know is **if and when** registered meetings could be joined, especially now, that sdk 1.8.0 is released.

Thanks.

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<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 18, 2020, 4:53pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/19 "2020-09-18T16:53:55Z")

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Hi @oori,

At the moment, the Web SDK does not support registration with meetings. That said, with 1.8.0, the Web SDK has support for joining a registered _webinar_. While the meetings are something that is on our radar, we don’t have a solid timeline for when this might be available.

Thanks,  
Will

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<div class="post-metadata">

**Author:** ![matthew.benedict.1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matthew.benedict.1/32/16941_2.png) [@matthew.benedict.1](https://devforum.zoom.us/u/matthew.benedict.1)\
**Post date:** [October 13, 2020, 1:33pm UTC](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155/20 "2020-10-13T13:33:41Z")

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I hope that this is added soon to meetings! This would be very beneficial! 💪

[Next page](https://devforum.zoom.us/t/cannot-join-meeting-that-requires-registration/19155.md?page=2)
