# Cannot receive user network disconnected event on remote user

**URL:** <https://devforum.zoom.us/t/cannot-receive-user-network-disconnected-event-on-remote-user/102439>\
**Category:** Web\
**Tags:** video-sdk\
**Created:** [January 24, 2024, 11:47am UTC](https://devforum.zoom.us/t/cannot-receive-user-network-disconnected-event-on-remote-user/102439 "2024-01-24T11:47:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aleem.hussain](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/aleem.hussain/32/55878_2.png) [@aleem.hussain](https://devforum.zoom.us/u/aleem.hussain)\
**Post date:** [January 24, 2024, 11:47am UTC](https://devforum.zoom.us/t/cannot-receive-user-network-disconnected-event-on-remote-user/102439/1 "2024-01-24T11:47:08Z")

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**Description**  
I am using “@zoom/videosdk”: “^1.10.0”, in react js. I have a use case where local user’s internet got disconnected and i have to show no internet text on remote user’s screen, the issue i am facing there is no event triggered that i can listen on remote user.

**Meeting SDK Code Snippets**  
The code snippets that are causing the error / issue so we can reproduce.

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Join meeting with user one.
2. Join meeting with user two.
3. once both users are joined.
4. Close the network connection of user one.(Turn off Wifi)
5. On user two there is no indication about user one’s connection status.

**Troubleshooting Routes**  
I have tried all the envents listed in VideoClient.

> **[VideoClient | Zoom Video SDK for Web - 1.10.5](https://marketplacefront.zoom.us/sdk/custom/web/modules/VideoClient.html#on)**
>
> Documentation for Zoom Video SDK for Web - 1.10.5

**Device :**

- OS: [Windows 10, Andriod]
- Browser: [Chrome]

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [February 23, 2024, 9:47pm UTC](https://devforum.zoom.us/t/cannot-receive-user-network-disconnected-event-on-remote-user/102439/2 "2024-02-23T21:47:35Z")

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Closed on February 23, 2024, 9:47pm UTC

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