# Cannot start cloud recording

**URL:** <https://devforum.zoom.us/t/cannot-start-cloud-recording/105006>\
**Category:** Web\
**Tags:** recording, video-sdk\
**Created:** [March 4, 2024, 1:05pm UTC](https://devforum.zoom.us/t/cannot-start-cloud-recording/105006 "2024-03-04T13:05:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pjanecze](https://avatars.discourse-cdn.com/v4/letter/p/7993a0/32.png) [@pjanecze](https://devforum.zoom.us/u/pjanecze)\
**Post date:** [March 4, 2024, 1:05pm UTC](https://devforum.zoom.us/t/cannot-start-cloud-recording/105006/1 "2024-03-04T13:05:44Z")

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Hey guys!

I have a problem with starting cloud recording via web zoom video sdk.  
When I call `recordingClient.startCloudRecording()` on my react app I am receiving  
`{type: 'INVALID_OPERATION', reason: 'The account of the meeting disabled the cloud recording'}` error.

I have “pay as you go” plan so it looks like it should work. Do I need to do anything else?

Regards,  
Pawel

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**Author:** ![rehema.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rehema.zoom/32/40323_2.png) [@rehema.zoom](https://devforum.zoom.us/u/rehema.zoom)\
**Post date:** [March 4, 2024, 7:16pm UTC](https://devforum.zoom.us/t/cannot-start-cloud-recording/105006/2 "2024-03-04T19:16:33Z")

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Hi @pjanecze ,

Can you please test this on with the [sample application](https://github.com/zoom/videosdk-web-sample) and your credentials, and see if the error still occurs?

Thanks,  
Rehema

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [March 5, 2024, 4:45am UTC](https://devforum.zoom.us/t/cannot-start-cloud-recording/105006/3 "2024-03-05T04:45:27Z")

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@pjanecze , in your billing under [Sign In | Zoom](https://zoom.us/billing), do you see Zoom Video SDK recording plan?

You will need either universal credit, or sign this up with an account contact for this plan.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/0/4/046356d0c89da5350c4065ad2e62f28b764d1197.png)

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 4, 2024, 2:46pm UTC](https://devforum.zoom.us/t/cannot-start-cloud-recording/105006/4 "2024-04-04T14:46:12Z")

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