# Cannot verify domain

**URL:** <https://devforum.zoom.us/t/cannot-verify-domain/79072>\
**Category:** App Submission\
**Created:** [November 20, 2022, 9:15am UTC](https://devforum.zoom.us/t/cannot-verify-domain/79072 "2022-11-20T09:15:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![appoink](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/appoink/32/43385_2.png) [@appoink](https://devforum.zoom.us/u/appoink)\
**Post date:** [November 20, 2022, 9:15am UTC](https://devforum.zoom.us/t/cannot-verify-domain/79072/1 "2022-11-20T09:15:59Z")

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Hello,

I’ve already created a file at [https://appoink.com/zoomverify/verifyzoom.html](https://appoink.com/zoomverify/verifyzoom.html) and tried to submit it. It doesn’t seem to work. I can clearly see the file is there. You can click it as well. Zoom submission requirements asked for this:

###### Your domain address

1. Download verifyzoom.html containing a verification code
2. Create a folder **zoomverify** under root and make it viewable
3. Upload the file to your domain and put it in the folder **zoomverify**
4. Confirm your upload by visiting your domain
5. Make sure all webhook and call back URLs that you have entered in the marketplace belong to the same domain

* * *

I added [appoink.com](http://appoink.com) as the domain but it keeps giving me this error: **can not access the html file, please be sure the file uploaded correctly and retry**. Can you please look into this and help me? Thanks!

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 21, 2022, 5:46pm UTC](https://devforum.zoom.us/t/cannot-verify-domain/79072/2 "2022-11-21T17:46:43Z")

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Hi @appoink  
Thanks for reaching out to the Zoom Developer Forum, I am happy to help here!  
I will send you a private message to follow up

Best,  
Elisa

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**Author:** ![appoink](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/appoink/32/43385_2.png) [@appoink](https://devforum.zoom.us/u/appoink)\
**Post date:** [November 21, 2022, 9:25pm UTC](https://devforum.zoom.us/t/cannot-verify-domain/79072/3 "2022-11-21T21:25:41Z")

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Thanks! I’ve responded!