# Can't access Video recording

**URL:** <https://devforum.zoom.us/t/cant-access-video-recording/129400>\
**Category:** Video SDK\
**Created:** [March 7, 2025, 1:17pm UTC](https://devforum.zoom.us/t/cant-access-video-recording/129400 "2025-03-07T13:17:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BoostEdu](https://avatars.discourse-cdn.com/v4/letter/b/22d042/32.png) [@BoostEdu](https://devforum.zoom.us/u/BoostEdu)\
**Post date:** [March 7, 2025, 1:17pm UTC](https://devforum.zoom.us/t/cant-access-video-recording/129400/1 "2025-03-07T13:17:49Z")

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I am trying to use the video recording capabilities but i can’t access it neither through code/profile (attached)  
thoughts? I have purchased the Video SDK plan

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**Author:** ![ekaansh.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ekaansh.zoom/32/55004_2.png) [@ekaansh.zoom](https://devforum.zoom.us/u/ekaansh.zoom)\
**Post date:** [April 3, 2025, 2:54pm UTC](https://devforum.zoom.us/t/cant-access-video-recording/129400/2 "2025-04-03T14:54:24Z")

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From our docs: [Video SDK - web - Cloud recording](https://developers.zoom.us/docs/video-sdk/web/recording/#prerequisites)

You need to purchase a [storage plan for recording](https://zoom.us/billing?_gl=1*1wj1r0j*_gcl_au*Mjg4NTg0MTIyLjE3NDEyNzE1NDA.*_ga*MTA3NDE3OTUwMS4xNzQxMjcxNTQw*_ga_L8TBF28DDX*MTc0MzY5MjAwOC4yNy4wLjE3NDM2OTIwMjAuMC4wLjA.).

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [April 9, 2025, 9:16am UTC](https://devforum.zoom.us/t/cant-access-video-recording/129400/3 "2025-04-09T09:16:21Z")

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Closed on April 9, 2025, 9:16am UTC

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