# Can't crate user with custCreate

**URL:** <https://devforum.zoom.us/t/cant-crate-user-with-custcreate/116166>\
**Category:** Users and Groups\
**Tags:** api\
**Created:** [August 22, 2024, 5:57pm UTC](https://devforum.zoom.us/t/cant-crate-user-with-custcreate/116166 "2024-08-22T17:57:35Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![tuki.io](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@tuki.io](https://devforum.zoom.us/u/tuki.io)\
**Post date:** [August 22, 2024, 5:57pm UTC](https://devforum.zoom.us/t/cant-crate-user-with-custcreate/116166/1 "2024-08-22T17:57:35Z")

</div>

Hi,  
i have a Bussinies account with “Zoom United Pro-United with US/CA Unlimited”  
and im not able ro create a new user with the api:  
`post /users`  
body:

```auto
{
  "action": "custCreate",
  "user_info": {
    "email": "asd@test.com",
    "type": 2,
    "first_name": "test",
    "last_name": "testing",
    "password": "tesT1!",
    "feature": {
      "zoom_phone": true
    },
    "plan_united_type":1
  }
}

```

what am i doing wrong?

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [August 22, 2024, 7:51pm UTC](https://devforum.zoom.us/t/cant-crate-user-with-custcreate/116166/2 "2024-08-22T19:51:25Z")

</div>

This action is for our ISV partners only in order to create non-login users.

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/8/e850c7d25be1066a1e5b62f5f26f254bd68b8b1e.png)

More information can be found here: [Zoom User API](https://developers.zoom.us/docs/api/rest/reference/user/methods/#operation/userCreate)

Let me know if that helps.

---

<div class="post-metadata">

**Author:** ![bjd5v](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/bjd5v/32/62057_2.png) [@bjd5v](https://devforum.zoom.us/u/bjd5v)\
**Post date:** [August 22, 2024, 8:46pm UTC](https://devforum.zoom.us/t/cant-crate-user-with-custcreate/116166/3 "2024-08-22T20:46:29Z")

</div>

The ‘custCreate’ action does not need a password, as Max noted it is for creating non-login users only.

The format you have for the user\_info would work for the autoCreate action to create a user, except you would need to have worked with Zoom to register the email domain you are using as an associated domain. You can only create users using email addresses in a domain your Zoom account owns.